Get the right support by selecting your region and country
| Select your region: |
Latin, North & South America Europe Africa & Middle East Asia & Pacific |
| Select your country: |
| Select your country: |
| Select your country: |
| Select your country: |
United States
For Customer Care or Remote Support assistance, call 1-440-646-3434 or 888-382-1583 (go directly to a product support specialist with Direct Dial Codes or view PDF).
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Direct Dial Codes
To route your phone support request directly to a technical support engineer,* call toll free 1-888-382-1583 or 1-440-646-3434, select Option 3 (Technical Support), then select Option 5 (More Options). When prompted, enter the appropriate three digit code from the tables below.
* Customers with an active TechConnect contract. Available in North America only.
| Activation | Direct Dial Code |
|---|---|
| Software Activations, Copy Protection, Software Download Issues | 010 |
| CENTERLINE Motor Control Centers | Direct Dial Code |
|---|---|
| CENTERLINE® Motor Control Centers Sales Support | 900 |
| CENTERLINE Motor Control Centers Hardware Post-Sales Technical Support | 901 |
| CENTERLINE Motor Control Centers Configuration Software (CIRCE™ , CenterOne® or PowerControl Builder™) | 902 |
| CENTERLINE Motor Control Centers DeviceNet, EtherNet or IntelliCENTER Software Support | 903 |
| Controllers | Direct Dial Code |
|---|---|
| ControlLogix®, FlexLogix™, Safety Processor, Communications, Associated I/O and Instruction Set | 100 |
| CompactLogix™, Communications, Associated I/O and Instruction Set | 101 |
| PLC-2®, PLC-3® and PLC-5®, and PLC-5/250 Processor, Communications I/O and Instruction Set | 102 |
| SLC™ 500, MicroLogix™ Processor, Communications, Associated I/O and Instruction Set | 103 |
| Pico™ Controller, Associated Software and Instruction Set | 104 |
| SoftLogix™ 5 and 5000, Associated Programming Software, I/O and Instruction Set | 105 |
| AutoMax®, AutoMate (for drives see Reliance Electric) | 106 |
| PowerMonitor™, RSPower™ (1414 Sensors, 1402 and 1407 Modules, 1411 Current Transformers) | 107 |
| RSTestStand™ | 108 |
| ProcessLogix™ | 109 |
| Micro800® Hardware | 110 |
| RSLogix 5000®, 500 and 5 installation and fatal errors | 111 |
| Connected Components Workbench™ | 112 |
| Data Management Software | Direct Dial Code |
|---|---|
| FactoryTalk® AssetCentre, RSMACC™ | 600 |
| RSBizWare™ (Historian™ Classic, PlantMetrics™, Scheduler™) | 601 |
| FactoryTalk Historian SE | 602 |
| FactoryTalk Transaction Manager, RSSql™ | 603 |
| FactoryTalk Batch, RSBatch™, eProcedure®, MaterialTrack™ | 604 |
| Manufacturing Execution Systems (MES) & FactoryTalk Analytics | 605 |
| PMX - MES, CTM | 606 |
| FactoryTalk VantagePoint® | 607 |
| ScanESC | 813 |
| Drives and Medium Voltage Products | Direct Dial Code |
|---|---|
| Current Architecture Products - 7 series drives such as PowerFlex® 70/700, PowerFlex 753/755, PowerFlex 755T and PowerFlex 700S, drive communications, DriveExecutive™, DriveExplorer™, MegaDySC® 1608M , MiniDySC® 1608N, and ProDySC® 1608P | 500 |
| Current Compact Products - 4 series drives such as PowerFlex 4, PowerFlex 40, PowerFlex 40P, PowerFlex 400, and 5-series drives such as PowerFlex 523 and PowerFlex 525, ArmorStart® Controllers (280-284) and ArmorConnect® Media (290-294) | 501 |
| AC Legacy drives - PowerFlex 700H, 160, 1305, 1336 (Classic), 1336E (IM/PACT®), 1336F (Plus II), 1336R (Regen), 1336S (Plus), 1336T (FORCE™ Technology), 1336Z | 504 |
| DC Legacy drives - 1395, 1397 | 510 |
| PowerFlex DC drives | 511 |
| Reliance Electric™ - LiquiFlo and Standard Drives | 512 |
| Medium Voltage - PowerFlex 7000, PowerFlex 6000 and 1557™ Drives, 1500 Contactors and Soft Starters, 857 and 865 Feeder/Motor Protection Relay, OneGear™ Controllers, 1591 Load Break Switches, PowerBrick™ Technology | 513 |
| Integrated Condition Monitoring (Entek®) | Direct Dial Code |
|---|---|
| XM®, Enpac®, Datapac®, Enwatch®, Emonitor®, Enshare®, RSMACC Enterprise Online, Vibration Sensors, Dynamix™ Data Collectors, Accelerometers, Eddy Current Probes | 700 |
| Low Voltage Industrial Control Components | Direct Dial Code |
|---|---|
| Contactors and Starters, Pushbuttons, Terminal Blocks, 700 Relays and Timers, Circuit Breakers, Disconnect Switches, 1497 Transformers, 4983 Surge Protection | 800 |
| Condition Sensing Switches (836-840 Mechanical Pressure, Temperature and Float, 808 Speed, 803 Rotating Cam Switches) | 801 |
| Signaling Alarms, Beacons, Horns and Lights (854, 855) | 802 |
| 150-154 SMC™ Smart Motor Controllers and 156 Solid-State Contactors | 804 |
| Electronic Motor Protection (E1 and E3 Plus, E300, 825 Overload Relays, 193-DNENCAT, 2100-ENET EtherNet Comm Modules, 1608 Voltage Sag Monitor | 805 |
| 1606 and 1607 Power Supplies, 1609 Uninterruptible Power Supply, 1492 Printer/Plotter and IFM Modules | 806 |
| 900TC Temperature Controllers, 931 Conditioners, 937 Intrinsic Safety Modules | 807 |
| Motor Protection Relays (809-819, 1409) and Motor Winding Heaters (1410) | 808 |
| Limit, Photoelectric and Proximity Switches, Connection Systems, and Media | 809 |
| Safety Mats (440, 442), Relays and Switches, Laser Scanners, Encoders (842-847) | 810 |
| Advanced Sensing (54RF, 55RF, 56RF RFID Tags, MultiSight™ Sensors) | 811 |
| Hazardous Location Applications | 812 |
| Motion | Direct Dial Code |
|---|---|
| ControlLogix Motion, Interface Cards and Associated Software | 400 |
| Kinetix® Servo Drives and Motors and Associated Software (includes Ultra 3000) | 401 |
| 1394, S-Class, GML™ Commander | 404 |
| CNC™ Motion 8500, 8520, 9230, 9240, 9260, 9290 , 9440, 9 Series | 405 |
| IMC Motion (121, 123, 110, ODS Software), HSRV, HSTP | 407 |
| Allen-Bradley Legacy Servo Drives (1326, 1387, 1388, 1391, 1392, 1398), 8720 | 408 |
| iTrak, MagneMotion, MagneMover Lite, and Quickstick Support | 410 |
| NetLinx | Direct Dial Code |
|---|---|
| DeviceNet, ControlNet, EtherNet/IP and associated RSNetWorx™ Software | 300 |
| RSLinx® Classic, RSLinx Enterprise and FactoryTalk Linx | 301 |
| 1784 Communications Cards, Remote Access Dial in Modems, 9300-USBS | 302 |
| Stratix® Network Switches, 9300-ENA | 303 |
| Packaged Solutions | Direct Dial Code |
|---|---|
| RAPID Line Integration™ | 007 |
| Process Safety | Direct Dial Code |
|---|---|
| AADvance® Control System, Trusted® Control System, OptiSIS® Solution | 750 |
| PlantPAx | Direct Dial Code |
|---|---|
| PlantPAx® | 008 |
| Training Advisor | Direct Dial Code |
|---|---|
| Training Advisor | 080 |
| Visualization | Direct Dial Code |
|---|---|
| FactoryTalk® View SE, RSView SE, RSView®32 and FactoryTalk Linx Gateway | 200 |
| ThinManager® ** | 201 |
| FactoryTalk® View ME, RSView® ME, PanelView™ Plus Graphic Terminals, Studio 5000 View Designer and PanelView 5500 | 202 |
| PanelView Classic, Standard, Enhanced Terminals and PanelBuilder™ Software | 203 |
| PanelView Component and PanelView 800 | 204 |
| Message Displays | 205 |
| Industrial Computers and Monitors | 206 |
Canada
For Customer Care or Remote Support assistance, call 1-440-646-3434 or 888-382-1583 (go directly to a product support specialist with Direct Dial Codes or view PDF).
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Direct Dial Codes
To route your phone support request directly to a technical support engineer,* call toll free 1-888-382-1583 or 1-440-646-3434, select Option 3 (Technical Support), then select Option 5 (More Options). When prompted, enter the appropriate three digit code from the tables below.
* Customers with an active TechConnect contract. Available in North America only.
| Activation | Direct Dial Code |
|---|---|
| Software Activations, Copy Protection, Software Download Issues | 010 |
| CENTERLINE Motor Control Centers | Direct Dial Code |
|---|---|
| CENTERLINE® Motor Control Centers Sales Support | 900 |
| CENTERLINE Motor Control Centers Hardware Post-Sales Technical Support | 901 |
| CENTERLINE Motor Control Centers Configuration Software (CIRCE™ , CenterOne® or PowerControl Builder™) | 902 |
| CENTERLINE Motor Control Centers DeviceNet, EtherNet or IntelliCENTER Software Support | 903 |
| Controllers | Direct Dial Code |
|---|---|
| ControlLogix®, FlexLogix™, Safety Processor, Communications, Associated I/O and Instruction Set | 100 |
| CompactLogix™, Communications, Associated I/O and Instruction Set | 101 |
| PLC-2®, PLC-3® and PLC-5®, and PLC-5/250 Processor, Communications I/O and Instruction Set | 102 |
| SLC™ 500, MicroLogix™ Processor, Communications, Associated I/O and Instruction Set | 103 |
| Pico™ Controller, Associated Software and Instruction Set | 104 |
| SoftLogix™ 5 and 5000, Associated Programming Software, I/O and Instruction Set | 105 |
| AutoMax®, AutoMate (for drives see Reliance Electric) | 106 |
| PowerMonitor™, RSPower™ (1414 Sensors, 1402 and 1407 Modules, 1411 Current Transformers) | 107 |
| RSTestStand™ | 108 |
| ProcessLogix™ | 109 |
| Micro800® Hardware | 110 |
| RSLogix 5000®, 500 and 5 installation and fatal errors | 111 |
| Connected Components Workbench™ | 112 |
| Data Management Software | Direct Dial Code |
|---|---|
| FactoryTalk® AssetCentre, RSMACC™ | 600 |
| RSBizWare™ (Historian™ Classic, PlantMetrics™, Scheduler™) | 601 |
| FactoryTalk Historian SE | 602 |
| FactoryTalk Transaction Manager, RSSql™ | 603 |
| FactoryTalk Batch, RSBatch™, eProcedure®, MaterialTrack™ | 604 |
| Manufacturing Execution Systems (MES) & FactoryTalk Analytics | 605 |
| PMX - MES, CTM | 606 |
| FactoryTalk VantagePoint® | 607 |
| ScanESC | 813 |
| Drives and Medium Voltage Products | Direct Dial Code |
|---|---|
| Current Architecture Products - 7 series drives such as PowerFlex® 70/700, PowerFlex 753/755, PowerFlex 755T and PowerFlex 700S, drive communications, DriveExecutive™, DriveExplorer™, MegaDySC® 1608M , MiniDySC® 1608N, and ProDySC® 1608P | 500 |
| Current Compact Products - 4 series drives such as PowerFlex 4, PowerFlex 40, PowerFlex 40P, PowerFlex 400, and 5-series drives such as PowerFlex 523 and PowerFlex 525, ArmorStart® Controllers (280-284) and ArmorConnect® Media (290-294) | 501 |
| AC Legacy drives - PowerFlex 700H, 160, 1305, 1336 (Classic), 1336E (IM/PACT®), 1336F (Plus II), 1336R (Regen), 1336S (Plus), 1336T (FORCE™ Technology), 1336Z | 504 |
| DC Legacy drives - 1395, 1397 | 510 |
| PowerFlex DC drives | 511 |
| Reliance Electric™ - LiquiFlo and Standard Drives | 512 |
| Medium Voltage - PowerFlex 7000, PowerFlex 6000 and 1557™ Drives, 1500 Contactors and Soft Starters, 857 and 865 Feeder/Motor Protection Relay, OneGear™ Controllers, 1591 Load Break Switches, PowerBrick™ Technology | 513 |
| Integrated Condition Monitoring (Entek®) | Direct Dial Code |
|---|---|
| XM®, Enpac®, Datapac®, Enwatch®, Emonitor®, Enshare®, RSMACC Enterprise Online, Vibration Sensors, Dynamix™ Data Collectors, Accelerometers, Eddy Current Probes | 700 |
| Low Voltage Industrial Control Components | Direct Dial Code |
|---|---|
| Contactors and Starters, Pushbuttons, Terminal Blocks, 700 Relays and Timers, Circuit Breakers, Disconnect Switches, 1497 Transformers, 4983 Surge Protection | 800 |
| Condition Sensing Switches (836-840 Mechanical Pressure, Temperature and Float, 808 Speed, 803 Rotating Cam Switches) | 801 |
| Signaling Alarms, Beacons, Horns and Lights (854, 855) | 802 |
| 150-154 SMC™ Smart Motor Controllers and 156 Solid-State Contactors | 804 |
| Electronic Motor Protection (E1 and E3 Plus, E300, 825 Overload Relays, 193-DNENCAT, 2100-ENET EtherNet Comm Modules, 1608 Voltage Sag Monitor | 805 |
| 1606 and 1607 Power Supplies, 1609 Uninterruptible Power Supply, 1492 Printer/Plotter and IFM Modules | 806 |
| 900TC Temperature Controllers, 931 Conditioners, 937 Intrinsic Safety Modules | 807 |
| Motor Protection Relays (809-819, 1409) and Motor Winding Heaters (1410) | 808 |
| Limit, Photoelectric and Proximity Switches, Connection Systems, and Media | 809 |
| Safety Mats (440, 442), Relays and Switches, Laser Scanners, Encoders (842-847) | 810 |
| Advanced Sensing (54RF, 55RF, 56RF RFID Tags, MultiSight™ Sensors) | 811 |
| Hazardous Location Applications | 812 |
| Motion | Direct Dial Code |
|---|---|
| ControlLogix Motion, Interface Cards and Associated Software | 400 |
| Kinetix® Servo Drives and Motors and Associated Software (includes Ultra 3000) | 401 |
| 1394, S-Class, GML™ Commander | 404 |
| CNC™ Motion 8500, 8520, 9230, 9240, 9260, 9290 , 9440, 9 Series | 405 |
| IMC Motion (121, 123, 110, ODS Software), HSRV, HSTP | 407 |
| Allen-Bradley Legacy Servo Drives (1326, 1387, 1388, 1391, 1392, 1398), 8720 | 408 |
| iTrak, MagneMotion, MagneMover Lite, and Quickstick Support | 410 |
| NetLinx | Direct Dial Code |
|---|---|
| DeviceNet, ControlNet, EtherNet/IP and associated RSNetWorx™ Software | 300 |
| RSLinx® Classic, RSLinx Enterprise and FactoryTalk Gateway | 301 |
| 1784 Communications Cards, Remote Access Dial in Modems, 9300-USBS | 302 |
| Stratix® Network Switches, 9300-ENA | 303 |
| 1732 ArmorBlock® I/O, 1734 POINT I/O (not including safety modules) | 304 |
| Packaged Solutions | Direct Dial Code |
|---|---|
| RAPID Line Integration™ | 007 |
| Process Safety | Direct Dial Code |
|---|---|
| AADvance® Control System, Trusted® Control System, OptiSIS® Solution | 750 |
| PlantPAx | Direct Dial Code |
|---|---|
| PlantPAx® | 008 |
| Training Advisor | Direct Dial Code |
|---|---|
| Training Advisor | 080 |
| Visualization | Direct Dial Code |
|---|---|
| FactoryTalk® View SE, RSView SE, RSView®32 | 200 |
| ThinManager® ** | 201 |
| FactoryTalk® View ME, RSView® ME, PanelView™ Plus Graphic Terminals, Studio 5000 View Designer and PanelView 5500 | 202 |
| PanelView Classic, Standard, Enhanced Terminals and PanelBuilder™ Software | 203 |
| PanelView Component and PanelView 800 | 204 |
| Message Displays | 205 |
| Industrial Computers and Monitors | 206 |
Greenland
For Customer Care or Remote Support assistance, call 1-440-646-3434 or 888-382-1583 (go directly to a product support specialist with Direct Dial Codes or view PDF).
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Direct Dial Codes
To route your phone support request directly to a technical support engineer,* call toll free 1-888-382-1583 or 1-440-646-3434, select Option 3 (Technical Support), then select Option 5 (More Options). When prompted, enter the appropriate three digit code from the tables below.
* Customers with an active TechConnect contract. Available in North America only.
| Activation | Direct Dial Code |
|---|---|
| Software Activations, Copy Protection, Software Download Issues | 010 |
| CENTERLINE Motor Control Centers | Direct Dial Code |
|---|---|
| CENTERLINE® Motor Control Centers Sales Support | 900 |
| CENTERLINE Motor Control Centers Hardware Post-Sales Technical Support | 901 |
| CENTERLINE Motor Control Centers Configuration Software (CIRCE™ , CenterOne® or PowerControl Builder™) | 902 |
| CENTERLINE Motor Control Centers DeviceNet, EtherNet or IntelliCENTER Software Support | 903 |
| Controllers | Direct Dial Code |
|---|---|
| ControlLogix®, FlexLogix™, Safety Processor, Communications, Associated I/O and Instruction Set | 100 |
| CompactLogix™, Communications, Associated I/O and Instruction Set | 101 |
| PLC-2®, PLC-3® and PLC-5®, and PLC-5/250 Processor, Communications I/O and Instruction Set | 102 |
| SLC™ 500, MicroLogix™ Processor, Communications, Associated I/O and Instruction Set | 103 |
| Pico™ Controller, Associated Software and Instruction Set | 104 |
| SoftLogix™ 5 and 5000, Associated Programming Software, I/O and Instruction Set | 105 |
| AutoMax®, AutoMate (for drives see Reliance Electric) | 106 |
| PowerMonitor™, RSPower™ (1414 Sensors, 1402 and 1407 Modules, 1411 Current Transformers) | 107 |
| RSTestStand™ | 108 |
| ProcessLogix™ | 109 |
| Micro800® Hardware | 110 |
| RSLogix 5000®, 500 and 5 installation and fatal errors | 111 |
| Connected Components Workbench™ | 112 |
| Data Management Software | Direct Dial Code |
|---|---|
| FactoryTalk® AssetCentre, RSMACC™ | 600 |
| RSBizWare™ (Historian™ Classic, PlantMetrics™, Scheduler™) | 601 |
| FactoryTalk Historian SE | 602 |
| FactoryTalk Transaction Manager, RSSql™ | 603 |
| FactoryTalk Batch, RSBatch™, eProcedure®, MaterialTrack™ | 604 |
| Manufacturing Execution Systems (MES) & FactoryTalk Analytics | 605 |
| PMX - MES, CTM | 606 |
| FactoryTalk VantagePoint® | 607 |
| ScanESC | 813 |
| Drives and Medium Voltage Products | Direct Dial Code |
|---|---|
| Current Architecture Products - 7 series drives such as PowerFlex® 70/700, PowerFlex 753/755, PowerFlex 755T and PowerFlex 700S, drive communications, DriveExecutive™, DriveExplorer™, MegaDySC® 1608M , MiniDySC® 1608N, and ProDySC® 1608P | 500 |
| Current Compact Products - 4 series drives such as PowerFlex 4, PowerFlex 40, PowerFlex 40P, PowerFlex 400, and 5-series drives such as PowerFlex 523 and PowerFlex 525, ArmorStart® Controllers (280-284) and ArmorConnect® Media (290-294) | 501 |
| AC Legacy drives - PowerFlex 700H, 160, 1305, 1336 (Classic), 1336E (IM/PACT®), 1336F (Plus II), 1336R (Regen), 1336S (Plus), 1336T (FORCE™ Technology), 1336Z | 504 |
| DC Legacy drives - 1395, 1397 | 510 |
| PowerFlex DC drives | 511 |
| Reliance Electric™ - LiquiFlo and Standard Drives | 512 |
| Medium Voltage - PowerFlex 7000, PowerFlex 6000 and 1557™ Drives, 1500 Contactors and Soft Starters, 857 and 865 Feeder/Motor Protection Relay, OneGear™ Controllers, 1591 Load Break Switches, PowerBrick™ Technology | 513 |
| Integrated Condition Monitoring (Entek®) | Direct Dial Code |
|---|---|
| XM®, Enpac®, Datapac®, Enwatch®, Emonitor®, Enshare®, RSMACC Enterprise Online, Vibration Sensors, Dynamix™ Data Collectors, Accelerometers, Eddy Current Probes | 700 |
| Low Voltage Industrial Control Components | Direct Dial Code |
|---|---|
| Contactors and Starters, Pushbuttons, Terminal Blocks, 700 Relays and Timers, Circuit Breakers, Disconnect Switches, 1497 Transformers, 4983 Surge Protection | 800 |
| Condition Sensing Switches (836-840 Mechanical Pressure, Temperature and Float, 808 Speed, 803 Rotating Cam Switches) | 801 |
| Signaling Alarms, Beacons, Horns and Lights (854, 855) | 802 |
| 150-154 SMC™ Smart Motor Controllers and 156 Solid-State Contactors | 804 |
| Electronic Motor Protection (E1 and E3 Plus, E300, 825 Overload Relays, 193-DNENCAT, 2100-ENET EtherNet Comm Modules, 1608 Voltage Sag Monitor | 805 |
| 1606 and 1607 Power Supplies, 1609 Uninterruptible Power Supply, 1492 Printer/Plotter and IFM Modules | 806 |
| 900TC Temperature Controllers, 931 Conditioners, 937 Intrinsic Safety Modules | 807 |
| Motor Protection Relays (809-819, 1409) and Motor Winding Heaters (1410) | 808 |
| Limit, Photoelectric and Proximity Switches, Connection Systems, and Media | 809 |
| Safety Mats (440, 442), Relays and Switches, Laser Scanners, Encoders (842-847) | 810 |
| Advanced Sensing (54RF, 55RF, 56RF RFID Tags, MultiSight™ Sensors) | 811 |
| Hazardous Location Applications | 812 |
| Motion | Direct Dial Code |
|---|---|
| ControlLogix Motion, Interface Cards and Associated Software | 400 |
| Kinetix® Servo Drives and Motors and Associated Software (includes Ultra 3000) | 401 |
| 1394, S-Class, GML™ Commander | 404 |
| CNC™ Motion 8500, 8520, 9230, 9240, 9260, 9290 , 9440, 9 Series | 405 |
| IMC Motion (121, 123, 110, ODS Software), HSRV, HSTP | 407 |
| Allen-Bradley Legacy Servo Drives (1326, 1387, 1388, 1391, 1392, 1398), 8720 | 408 |
| iTrak, MagneMotion, MagneMover Lite, and Quickstick Support | 410 |
| NetLinx | Direct Dial Code |
|---|---|
| DeviceNet, ControlNet, EtherNet/IP and associated RSNetWorx™ Software | 300 |
| RSLinx® Classic, RSLinx Enterprise and FactoryTalk Gateway | 301 |
| 1784 Communications Cards, Remote Access Dial in Modems, 9300-USBS | 302 |
| Stratix® Network Switches, 9300-ENA | 303 |
| 1732 ArmorBlock® I/O, 1734 POINT I/O (not including safety modules) | 304 |
| Packaged Solutions | Direct Dial Code |
|---|---|
| RAPID Line Integration™ | 007 |
| Process Safety | Direct Dial Code |
|---|---|
| AADvance® Control System, Trusted® Control System, OptiSIS® Solution | 750 |
| PlantPAx | Direct Dial Code |
|---|---|
| PlantPAx® | 008 |
| Training Advisor | Direct Dial Code |
|---|---|
| Training Advisor | 080 |
| Visualization | Direct Dial Code |
|---|---|
| FactoryTalk® View SE, RSView SE, RSView®32 | 200 |
| ThinManager® ** | 201 |
| FactoryTalk® View ME, RSView® ME, PanelView™ Plus Graphic Terminals, Studio 5000 View Designer and PanelView 5500 | 202 |
| PanelView Classic, Standard, Enhanced Terminals and PanelBuilder™ Software | 203 |
| PanelView Component and PanelView 800 | 204 |
| Message Displays | 205 |
| Industrial Computers and Monitors | 206 |
Argentina y el Caribe
Para contactar a Remote Support:
Argentina: 0800 444 7260
Todo el Caribe: (+54) 11 5554 4005
Para contactar a Customer Care:
Argentina: (+54) 11 5554-4080
Todo el Caribe: 1-787-300-6240
Un contrato TechConnect podría ser necesario para utilizar algunas funciones en línea y obtener soporte telefónico.
Los productos de Rockwell Automation están sujetos a una variedad de requisitos de registro y certificación en todo el mundo, y no todos los productos puede que estén disponibles para la venta o uso en su región en particular. Por favor, contacte a su oficina local de ventas [En Inglés] de Rockwell Automation, o a su distribuidor autorizado Allen-Bradley para obtener más información sobre la disponibilidad de los productos localmente.
Bolivia y el Caribe
Para contactar a Remote Support:
Bolivia: 800 10 0632
Todo el Caribe: (1) 440 646 3650
Para contactar a Customer Care:
Bolivia: 0800-100-915
Todo el Caribe: 1-787-300-6240
Un contrato TechConnect podría ser necesario para utilizar algunas funciones en línea y obtener soporte telefónico.
Los productos de Rockwell Automation están sujetos a una variedad de requisitos de registro y certificación en todo el mundo, y no todos los productos puede que estén disponibles para la venta o uso en su región en particular. Por favor, contacte a su oficina local de ventas [En Inglés] de Rockwell Automation, o a su distribuidor autorizado Allen-Bradley para obtener más información sobre la disponibilidad de los productos localmente.
Brasil
Para entrar em contato com o Remote Support:
+55 (11) 5189-9500.
Para entrar em contato com o Customer Care:
+55 11 5189-9400
Um contrato TechConnect pode ser necessário para permitir o uso de alguns recursos online e/ou obter suporte técnico.
Produtos Rockwell Automation estão sujeitos a diferentes necessidades de certificação e registro por todo o mundo, e nem todos os produtos podem estar disponíveis para venda ou uso na sua região em particular. Por favor entre em contato com nosso escritório de vendas local ou distribuidor autorizado para informações adicionais sobre a disponibilidade local de produtos.
Chile y el Caribe
Para contactar a Remote Support:
Chile: 1230-020-2039
Todo el Caribe: (+56) 2 2290 0756
Para contactar a Customer Care:
Chile: +56 2 2290-0701
Todo el Caribe: 1-787-300-6240
Un contrato TechConnect podría ser necesario para utilizar algunas funciones en línea y obtener soporte telefónico.
Los productos de Rockwell Automation están sujetos a una variedad de requisitos de registro y certificación en todo el mundo, y no todos los productos puede que estén disponibles para la venta o uso en su región en particular. Por favor, contacte a su oficina local de ventas [En Inglés] de Rockwell Automation, o a su distribuidor autorizado Allen-Bradley para obtener más información sobre la disponibilidad de los productos localmente.
Colombia y el Caribe
Para contactar a Remote Support:
Colombia: 001 800 5 1 89093
Todo el Caribe: (+57) 1 649 9728
Para contactar a Customer Care:
Colombia: (+57) 1 649 9632
Todo el Caribe: 1-787-300-6240
Un contrato TechConnect podría ser necesario para utilizar algunas funciones en línea y obtener soporte telefónico.
Los productos de Rockwell Automation están sujetos a una variedad de requisitos de registro y certificación en todo el mundo, y no todos los productos puede que estén disponibles para la venta o uso en su región en particular. Por favor, contacte a su oficina local de ventas [En Inglés] de Rockwell Automation, o a su distribuidor autorizado Allen-Bradley para obtener más información sobre la disponibilidad de los productos localmente.
Costa Rica y el Caribe
Para contactar a Remote Support:
Costa Rica: 0 800 011 1369
Todo el Caribe: (1) 440 646 3650
Para contactar a Customer Care:
Costa Rica: (+57) 1 649 9632
Todo el Caribe: 1-787-300-6240
Un contrato TechConnect podría ser necesario para utilizar algunas funciones en línea y obtener soporte telefónico.
Los productos de Rockwell Automation están sujetos a una variedad de requisitos de registro y certificación en todo el mundo, y no todos los productos puede que estén disponibles para la venta o uso en su región en particular. Por favor, contacte a su oficina local de ventas [En Inglés] de Rockwell Automation, o a su distribuidor autorizado Allen-Bradley para obtener más información sobre la disponibilidad de los productos localmente.
Dominican Republic
For Remote Support, call 1-440-646-3434 (go directly to a product support specialist with Direct Dial Codes or view PDF).
For Customer Care assistance, call 1-787-300-6240/
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Direct Dial Codes
To route your phone support request directly to a technical support engineer,* call toll free 1-888-382-1583 or 1-440-646-3434, select Option 3 (Technical Support), then select Option 5 (More Options). When prompted, enter the appropriate three digit code from the tables below.
* Customers with an active TechConnect contract. Available in North America only.
| Activation | Direct Dial Code |
|---|---|
| Software Activations, Copy Protection, Software Download Issues | 010 |
| CENTERLINE Motor Control Centers | Direct Dial Code |
|---|---|
| CENTERLINE® Motor Control Centers Sales Support | 900 |
| CENTERLINE Motor Control Centers Hardware Post-Sales Technical Support | 901 |
| CENTERLINE Motor Control Centers Configuration Software (CIRCE™ , CenterOne® or PowerControl Builder™) | 902 |
| CENTERLINE Motor Control Centers DeviceNet, EtherNet or IntelliCENTER Software Support | 903 |
| Controllers | Direct Dial Code |
|---|---|
| ControlLogix®, FlexLogix™, Safety Processor, Communications, Associated I/O and Instruction Set | 100 |
| CompactLogix™, Communications, Associated I/O and Instruction Set | 101 |
| PLC-2®, PLC-3® and PLC-5®, and PLC-5/250 Processor, Communications I/O and Instruction Set | 102 |
| SLC™ 500, MicroLogix™ Processor, Communications, Associated I/O and Instruction Set | 103 |
| Pico™ Controller, Associated Software and Instruction Set | 104 |
| SoftLogix™ 5 and 5000, Associated Programming Software, I/O and Instruction Set | 105 |
| AutoMax®, AutoMate (for drives see Reliance Electric) | 106 |
| PowerMonitor™, RSPower™ (1414 Sensors, 1402 and 1407 Modules, 1411 Current Transformers) | 107 |
| RSTestStand™ | 108 |
| ProcessLogix™ | 109 |
| Micro800® Hardware | 110 |
| RSLogix 5000®, 500 and 5 installation and fatal errors | 111 |
| Connected Components Workbench™ | 112 |
| Data Management Software | Direct Dial Code |
|---|---|
| FactoryTalk® AssetCentre, RSMACC™ | 600 |
| RSBizWare™ (Historian™ Classic, PlantMetrics™, Scheduler™) | 601 |
| FactoryTalk Historian SE | 602 |
| FactoryTalk Transaction Manager, RSSql™ | 603 |
| FactoryTalk Batch, RSBatch™, eProcedure®, MaterialTrack™ | 604 |
| Manufacturing Execution Systems (MES) & FactoryTalk Analytics | 605 |
| PMX - MES, CTM | 606 |
| FactoryTalk VantagePoint® | 607 |
| ScanESC | 813 |
| Drives and Medium Voltage Products | Direct Dial Code |
|---|---|
| Current Architecture Products - 7 series drives such as PowerFlex® 70/700, PowerFlex 753/755, PowerFlex 755T and PowerFlex 700S, drive communications, DriveExecutive™, DriveExplorer™, MegaDySC® 1608M , MiniDySC® 1608N, and ProDySC® 1608P | 500 |
| Current Compact Products - 4 series drives such as PowerFlex 4, PowerFlex 40, PowerFlex 40P, PowerFlex 400, and 5-series drives such as PowerFlex 523 and PowerFlex 525, ArmorStart® Controllers (280-284) and ArmorConnect® Media (290-294) | 501 |
| AC Legacy drives - PowerFlex 700H, 160, 1305, 1336 (Classic), 1336E (IM/PACT®), 1336F (Plus II), 1336R (Regen), 1336S (Plus), 1336T (FORCE™ Technology), 1336Z | 504 |
| DC Legacy drives - 1395, 1397 | 510 |
| PowerFlex DC drives | 511 |
| Reliance Electric™ - LiquiFlo and Standard Drives | 512 |
| Medium Voltage - PowerFlex 7000, PowerFlex 6000 and 1557™ Drives, 1500 Contactors and Soft Starters, 857 and 865 Feeder/Motor Protection Relay, OneGear™ Controllers, 1591 Load Break Switches, PowerBrick™ Technology | 513 |
| Integrated Condition Monitoring (Entek®) | Direct Dial Code |
|---|---|
| XM®, Enpac®, Datapac®, Enwatch®, Emonitor®, Enshare®, RSMACC Enterprise Online, Vibration Sensors, Dynamix™ Data Collectors, Accelerometers, Eddy Current Probes | 700 |
| Low Voltage Industrial Control Components | Direct Dial Code |
|---|---|
| Contactors and Starters, Pushbuttons, Terminal Blocks, 700 Relays and Timers, Circuit Breakers, Disconnect Switches, 1497 Transformers, 4983 Surge Protection | 800 |
| Condition Sensing Switches (836-840 Mechanical Pressure, Temperature and Float, 808 Speed, 803 Rotating Cam Switches) | 801 |
| Signaling Alarms, Beacons, Horns and Lights (854, 855) | 802 |
| 150-154 SMC™ Smart Motor Controllers and 156 Solid-State Contactors | 804 |
| Electronic Motor Protection (E1 and E3 Plus, E300, 825 Overload Relays, 193-DNENCAT, 2100-ENET EtherNet Comm Modules, 1608 Voltage Sag Monitor | 805 |
| 1606 and 1607 Power Supplies, 1609 Uninterruptible Power Supply, 1492 Printer/Plotter and IFM Modules | 806 |
| 900TC Temperature Controllers, 931 Conditioners, 937 Intrinsic Safety Modules | 807 |
| Motor Protection Relays (809-819, 1409) and Motor Winding Heaters (1410) | 808 |
| Limit, Photoelectric and Proximity Switches, Connection Systems, and Media | 809 |
| Safety Mats (440, 442), Relays and Switches, Laser Scanners, Encoders (842-847) | 810 |
| Advanced Sensing (54RF, 55RF, 56RF RFID Tags, MultiSight™ Sensors) | 811 |
| Hazardous Location Applications | 812 |
| Motion | Direct Dial Code |
|---|---|
| ControlLogix Motion, Interface Cards and Associated Software | 400 |
| Kinetix® Servo Drives and Motors and Associated Software (includes Ultra 3000) | 401 |
| 1394, S-Class, GML™ Commander | 404 |
| CNC™ Motion 8500, 8520, 9230, 9240, 9260, 9290 , 9440, 9 Series | 405 |
| IMC Motion (121, 123, 110, ODS Software), HSRV, HSTP | 407 |
| Allen-Bradley Legacy Servo Drives (1326, 1387, 1388, 1391, 1392, 1398), 8720 | 408 |
| iTrak, MagneMotion, MagneMover Lite, and Quickstick Support | 410 |
| NetLinx | Direct Dial Code |
|---|---|
| DeviceNet, ControlNet, EtherNet/IP and associated RSNetWorx™ Software | 300 |
| RSLinx® Classic, RSLinx Enterprise and FactoryTalk Gateway | 301 |
| 1784 Communications Cards, Remote Access Dial in Modems, 9300-USBS | 302 |
| Stratix® Network Switches, 9300-ENA | 303 |
| 1732 ArmorBlock® I/O, 1734 POINT I/O (not including safety modules) | 304 |
| Packaged Solutions | Direct Dial Code |
|---|---|
| RAPID Line Integration™ | 007 |
| Process Safety | Direct Dial Code |
|---|---|
| AADvance® Control System, Trusted® Control System, OptiSIS® Solution | 750 |
| PlantPAx | Direct Dial Code |
|---|---|
| PlantPAx® | 008 |
| Training Advisor | Direct Dial Code |
|---|---|
| Training Advisor | 080 |
| Visualization | Direct Dial Code |
|---|---|
| FactoryTalk® View SE, RSView SE, RSView®32 | 200 |
| ThinManager® ** | 201 |
| FactoryTalk® View ME, RSView® ME, PanelView™ Plus Graphic Terminals, Studio 5000 View Designer and PanelView 5500 | 202 |
| PanelView Classic, Standard, Enhanced Terminals and PanelBuilder™ Software | 203 |
| PanelView Component and PanelView 800 | 204 |
| Message Displays | 205 |
| Industrial Computers and Monitors | 206 |
Ecuador y el Caribe
Para contactar a Remote Support:
Ecuador: 01 800 225 528, at recorded message dial 844 477 8411
Todo el Caribe: (1) 440 646 3650
Para contactar a Customer Care:
Ecuador: (+57) 1 649 9632
Todo el Caribe: 1-787-300-6240
Un contrato TechConnect podría ser necesario para utilizar algunas funciones en línea y obtener soporte telefónico.
Los productos de Rockwell Automation están sujetos a una variedad de requisitos de registro y certificación en todo el mundo, y no todos los productos puede que estén disponibles para la venta o uso en su región en particular. Por favor, contacte a su oficina local de ventas [En Inglés] de Rockwell Automation, o a su distribuidor autorizado Allen-Bradley para obtener más información sobre la disponibilidad de los productos localmente.
El Salvador y el Caribe
Para contactar a Remote Support:
El Salvador: 01 800 225 528, at recorded message dial 844 477 8411
Todo el Caribe: (1) 440 646 3650
Para contactar a Customer Care:
El Salvador: (+57) 1 649 9632
Todo el Caribe: 1-787-300-6240
Un contrato TechConnect podría ser necesario para utilizar algunas funciones en línea y obtener soporte telefónico.
Los productos de Rockwell Automation están sujetos a una variedad de requisitos de registro y certificación en todo el mundo, y no todos los productos puede que estén disponibles para la venta o uso en su región en particular. Por favor, contacte a su oficina local de ventas [En Inglés] de Rockwell Automation, o a su distribuidor autorizado Allen-Bradley para obtener más información sobre la disponibilidad de los productos localmente.
Mexico y el Caribe
Para contactar a Remote Support:
Mexico: 001 888 365 8677
Todo el Caribe: (+52) 55 1105 8355
Para contactar a Customer Care:
Mexico: +52 (1) 55 5246 2010
Todo el Caribe: 1-787-300-6240
Un contrato TechConnect podría ser necesario para utilizar algunas funciones en línea y obtener soporte telefónico.
Los productos de Rockwell Automation están sujetos a una variedad de requisitos de registro y certificación en todo el mundo, y no todos los productos puede que estén disponibles para la venta o uso en su región en particular. Por favor, contacte a su oficina local de ventas [En Inglés] de Rockwell Automation, o a su distribuidor autorizado Allen-Bradley para obtener más información sobre la disponibilidad de los productos localmente.
Nicaragua y el Caribe
Para contactar a Remote Support:
Nicaragua: (52) 55 5246 2010
Todo el Caribe: (1) 440 646 3650
Para contactar a Customer Care:
Nicaragua: (+57) 1 649 9632
Todo el Caribe: 1-787-300-6240
Un contrato TechConnect podría ser necesario para utilizar algunas funciones en línea y obtener soporte telefónico.
Los productos de Rockwell Automation están sujetos a una variedad de requisitos de registro y certificación en todo el mundo, y no todos los productos puede que estén disponibles para la venta o uso en su región en particular. Por favor, contacte a su oficina local de ventas [En Inglés] de Rockwell Automation, o a su distribuidor autorizado Allen-Bradley para obtener más información sobre la disponibilidad de los productos localmente.
Paraguay y el Caribe
Para contactar a Remote Support:
Paraguay: (54) 11 5554 4000
Todo el Caribe: (1) 440 646 3650
Para contactar a Customer Care:
Paraguay: +54 11 5554-4080
Todo el Caribe: 1-787-300-6240
Un contrato TechConnect podría ser necesario para utilizar algunas funciones en línea y obtener soporte telefónico.
Los productos de Rockwell Automation están sujetos a una variedad de requisitos de registro y certificación en todo el mundo, y no todos los productos puede que estén disponibles para la venta o uso en su región en particular. Por favor, contacte a su oficina local de ventas [En Inglés] de Rockwell Automation, o a su distribuidor autorizado Allen-Bradley para obtener más información sobre la disponibilidad de los productos localmente.
Peru y el Caribe
Para contactar a Remote Support:
Peru: 0800 76 803
Todo el Caribe: (+51) 1 211 4907
Para contactar a Customer Care:
Peru: +51 1 211-4912
Todo el Caribe: 1-787-300-6240
Un contrato TechConnect podría ser necesario para utilizar algunas funciones en línea y obtener soporte telefónico.
Los productos de Rockwell Automation están sujetos a una variedad de requisitos de registro y certificación en todo el mundo, y no todos los productos puede que estén disponibles para la venta o uso en su región en particular. Por favor, contacte a su oficina local de ventas [En Inglés] de Rockwell Automation, o a su distribuidor autorizado Allen-Bradley para obtener más información sobre la disponibilidad de los productos localmente.
Uruguay y el Caribe
Para contactar a Remote Support:
Uruguay: (54) 11 5554 4000
Todo el Caribe: (1) 440 646 3650
Para contactar a Customer Care:
Uruguay: (+54) 11 5554-4080
Todo el Caribe: 1-787-300-6240
Un contrato TechConnect podría ser necesario para utilizar algunas funciones en línea y obtener soporte telefónico.
Los productos de Rockwell Automation están sujetos a una variedad de requisitos de registro y certificación en todo el mundo, y no todos los productos puede que estén disponibles para la venta o uso en su región en particular. Por favor, contacte a su oficina local de ventas [En Inglés] de Rockwell Automation, o a su distribuidor autorizado Allen-Bradley para obtener más información sobre la disponibilidad de los productos localmente.
Venezuela y el Caribe
Para contactar a Remote Support:
Venezuela: 0800 100 5815
Todo el Caribe: (+58) 212 949 0731
Para contactar a Customer Care:
Venezuela: +58 212 949 0770
Todo el Caribe: 1-787-300-6240
Un contrato TechConnect podría ser necesario para utilizar algunas funciones en línea y obtener soporte telefónico.
Los productos de Rockwell Automation están sujetos a una variedad de requisitos de registro y certificación en todo el mundo, y no todos los productos puede que estén disponibles para la venta o uso en su región en particular. Por favor, contacte a su oficina local de ventas [En Inglés] de Rockwell Automation, o a su distribuidor autorizado Allen-Bradley para obtener más información sobre la disponibilidad de los productos localmente.
Bahamas
For Remote Support, call 1-440-646-3434 (go directly to a product support specialist with Direct Dial Codes or view PDF).
For Customer Care assistance, call 1-787-300-6240.
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Direct Dial Codes
To route your phone support request directly to a technical support engineer,* call toll free 1-888-382-1583 or 1-440-646-3434, select Option 3 (Technical Support), then select Option 5 (More Options). When prompted, enter the appropriate three digit code from the tables below.
* Customers with an active TechConnect contract. Available in North America only.
| Activation | Direct Dial Code |
|---|---|
| Software Activations, Copy Protection, Software Download Issues | 010 |
| CENTERLINE Motor Control Centers | Direct Dial Code |
|---|---|
| CENTERLINE® Motor Control Centers Sales Support | 900 |
| CENTERLINE Motor Control Centers Hardware Post-Sales Technical Support | 901 |
| CENTERLINE Motor Control Centers Configuration Software (CIRCE™ , CenterOne® or PowerControl Builder™) | 902 |
| CENTERLINE Motor Control Centers DeviceNet, EtherNet or IntelliCENTER Software Support | 903 |
| Controllers | Direct Dial Code |
|---|---|
| ControlLogix®, FlexLogix™, Safety Processor, Communications, Associated I/O and Instruction Set | 100 |
| CompactLogix™, Communications, Associated I/O and Instruction Set | 101 |
| PLC-2®, PLC-3® and PLC-5®, and PLC-5/250 Processor, Communications I/O and Instruction Set | 102 |
| SLC™ 500, MicroLogix™ Processor, Communications, Associated I/O and Instruction Set | 103 |
| Pico™ Controller, Associated Software and Instruction Set | 104 |
| SoftLogix™ 5 and 5000, Associated Programming Software, I/O and Instruction Set | 105 |
| AutoMax®, AutoMate (for drives see Reliance Electric) | 106 |
| PowerMonitor™, RSPower™ (1414 Sensors, 1402 and 1407 Modules, 1411 Current Transformers) | 107 |
| RSTestStand™ | 108 |
| ProcessLogix™ | 109 |
| Micro800® Hardware | 110 |
| RSLogix 5000®, 500 and 5 installation and fatal errors | 111 |
| Connected Components Workbench™ | 112 |
| Data Management Software | Direct Dial Code |
|---|---|
| FactoryTalk® AssetCentre, RSMACC™ | 600 |
| RSBizWare™ (Historian™ Classic, PlantMetrics™, Scheduler™) | 601 |
| FactoryTalk Historian SE | 602 |
| FactoryTalk Transaction Manager, RSSql™ | 603 |
| FactoryTalk Batch, RSBatch™, eProcedure®, MaterialTrack™ | 604 |
| Manufacturing Execution Systems (MES) & FactoryTalk Analytics | 605 |
| PMX - MES, CTM | 606 |
| FactoryTalk VantagePoint® | 607 |
| ScanESC | 813 |
| Drives and Medium Voltage Products | Direct Dial Code |
|---|---|
| Current Architecture Products - 7 series drives such as PowerFlex® 70/700, PowerFlex 753/755, PowerFlex 755T and PowerFlex 700S, drive communications, DriveExecutive™, DriveExplorer™, MegaDySC® 1608M , MiniDySC® 1608N, and ProDySC® 1608P | 500 |
| Current Compact Products - 4 series drives such as PowerFlex 4, PowerFlex 40, PowerFlex 40P, PowerFlex 400, and 5-series drives such as PowerFlex 523 and PowerFlex 525, ArmorStart® Controllers (280-284) and ArmorConnect® Media (290-294) | 501 |
| AC Legacy drives - PowerFlex 700H, 160, 1305, 1336 (Classic), 1336E (IM/PACT®), 1336F (Plus II), 1336R (Regen), 1336S (Plus), 1336T (FORCE™ Technology), 1336Z | 504 |
| DC Legacy drives - 1395, 1397 | 510 |
| PowerFlex DC drives | 511 |
| Reliance Electric™ - LiquiFlo and Standard Drives | 512 |
| Medium Voltage - PowerFlex 7000, PowerFlex 6000 and 1557™ Drives, 1500 Contactors and Soft Starters, 857 and 865 Feeder/Motor Protection Relay, OneGear™ Controllers, 1591 Load Break Switches, PowerBrick™ Technology | 513 |
| Integrated Condition Monitoring (Entek®) | Direct Dial Code |
|---|---|
| XM®, Enpac®, Datapac®, Enwatch®, Emonitor®, Enshare®, RSMACC Enterprise Online, Vibration Sensors, Dynamix™ Data Collectors, Accelerometers, Eddy Current Probes | 700 |
| Low Voltage Industrial Control Components | Direct Dial Code |
|---|---|
| Contactors and Starters, Pushbuttons, Terminal Blocks, 700 Relays and Timers, Circuit Breakers, Disconnect Switches, 1497 Transformers, 4983 Surge Protection | 800 |
| Condition Sensing Switches (836-840 Mechanical Pressure, Temperature and Float, 808 Speed, 803 Rotating Cam Switches) | 801 |
| Signaling Alarms, Beacons, Horns and Lights (854, 855) | 802 |
| 150-154 SMC™ Smart Motor Controllers and 156 Solid-State Contactors | 804 |
| Electronic Motor Protection (E1 and E3 Plus, E300, 825 Overload Relays, 193-DNENCAT, 2100-ENET EtherNet Comm Modules, 1608 Voltage Sag Monitor | 805 |
| 1606 and 1607 Power Supplies, 1609 Uninterruptible Power Supply, 1492 Printer/Plotter and IFM Modules | 806 |
| 900TC Temperature Controllers, 931 Conditioners, 937 Intrinsic Safety Modules | 807 |
| Motor Protection Relays (809-819, 1409) and Motor Winding Heaters (1410) | 808 |
| Limit, Photoelectric and Proximity Switches, Connection Systems, and Media | 809 |
| Safety Mats (440, 442), Relays and Switches, Laser Scanners, Encoders (842-847) | 810 |
| Advanced Sensing (54RF, 55RF, 56RF RFID Tags, MultiSight™ Sensors) | 811 |
| Hazardous Location Applications | 812 |
| Motion | Direct Dial Code |
|---|---|
| ControlLogix Motion, Interface Cards and Associated Software | 400 |
| Kinetix® Servo Drives and Motors and Associated Software (includes Ultra 3000) | 401 |
| 1394, S-Class, GML™ Commander | 404 |
| CNC™ Motion 8500, 8520, 9230, 9240, 9260, 9290 , 9440, 9 Series | 405 |
| IMC Motion (121, 123, 110, ODS Software), HSRV, HSTP | 407 |
| Allen-Bradley Legacy Servo Drives (1326, 1387, 1388, 1391, 1392, 1398), 8720 | 408 |
| iTrak, MagneMotion, MagneMover Lite, and Quickstick Support | 410 |
| NetLinx | Direct Dial Code |
|---|---|
| DeviceNet, ControlNet, EtherNet/IP and associated RSNetWorx™ Software | 300 |
| RSLinx® Classic, RSLinx Enterprise and FactoryTalk Gateway | 301 |
| 1784 Communications Cards, Remote Access Dial in Modems, 9300-USBS | 302 |
| Stratix® Network Switches, 9300-ENA | 303 |
| 1732 ArmorBlock® I/O, 1734 POINT I/O (not including safety modules) | 304 |
| Packaged Solutions | Direct Dial Code |
|---|---|
| RAPID Line Integration™ | 007 |
| Process Safety | Direct Dial Code |
|---|---|
| AADvance® Control System, Trusted® Control System, OptiSIS® Solution | 750 |
| PlantPAx | Direct Dial Code |
|---|---|
| PlantPAx® | 008 |
| Training Advisor | Direct Dial Code |
|---|---|
| Training Advisor | 080 |
| Visualization | Direct Dial Code |
|---|---|
| FactoryTalk® View SE, RSView SE, RSView®32 | 200 |
| ThinManager® ** | 201 |
| FactoryTalk® View ME, RSView® ME, PanelView™ Plus Graphic Terminals, Studio 5000 View Designer and PanelView 5500 | 202 |
| PanelView Classic, Standard, Enhanced Terminals and PanelBuilder™ Software | 203 |
| PanelView Component and PanelView 800 | 204 |
| Message Displays | 205 |
| Industrial Computers and Monitors | 206 |
Belize
For Remote Support, call 1-440-646-3434 (go directly to a product support specialist with Direct Dial Codes or view PDF).
For Customer Care assistance, call 1-787-300-6240.
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Direct Dial Codes
To route your phone support request directly to a technical support engineer,* call toll free 1-888-382-1583 or 1-440-646-3434, select Option 3 (Technical Support), then select Option 5 (More Options). When prompted, enter the appropriate three digit code from the tables below.
* Customers with an active TechConnect contract. Available in North America only.
| Activation | Direct Dial Code |
|---|---|
| Software Activations, Copy Protection, Software Download Issues | 010 |
| CENTERLINE Motor Control Centers | Direct Dial Code |
|---|---|
| CENTERLINE® Motor Control Centers Sales Support | 900 |
| CENTERLINE Motor Control Centers Hardware Post-Sales Technical Support | 901 |
| CENTERLINE Motor Control Centers Configuration Software (CIRCE™ , CenterOne® or PowerControl Builder™) | 902 |
| CENTERLINE Motor Control Centers DeviceNet, EtherNet or IntelliCENTER Software Support | 903 |
| Controllers | Direct Dial Code |
|---|---|
| ControlLogix®, FlexLogix™, Safety Processor, Communications, Associated I/O and Instruction Set | 100 |
| CompactLogix™, Communications, Associated I/O and Instruction Set | 101 |
| PLC-2®, PLC-3® and PLC-5®, and PLC-5/250 Processor, Communications I/O and Instruction Set | 102 |
| SLC™ 500, MicroLogix™ Processor, Communications, Associated I/O and Instruction Set | 103 |
| Pico™ Controller, Associated Software and Instruction Set | 104 |
| SoftLogix™ 5 and 5000, Associated Programming Software, I/O and Instruction Set | 105 |
| AutoMax®, AutoMate (for drives see Reliance Electric) | 106 |
| PowerMonitor™, RSPower™ (1414 Sensors, 1402 and 1407 Modules, 1411 Current Transformers) | 107 |
| RSTestStand™ | 108 |
| ProcessLogix™ | 109 |
| Micro800® Hardware | 110 |
| RSLogix 5000®, 500 and 5 installation and fatal errors | 111 |
| Connected Components Workbench™ | 112 |
| Data Management Software | Direct Dial Code |
|---|---|
| FactoryTalk® AssetCentre, RSMACC™ | 600 |
| RSBizWare™ (Historian™ Classic, PlantMetrics™, Scheduler™) | 601 |
| FactoryTalk Historian SE | 602 |
| FactoryTalk Transaction Manager, RSSql™ | 603 |
| FactoryTalk Batch, RSBatch™, eProcedure®, MaterialTrack™ | 604 |
| Manufacturing Execution Systems (MES) & FactoryTalk Analytics | 605 |
| PMX - MES, CTM | 606 |
| FactoryTalk VantagePoint® | 607 |
| ScanESC | 813 |
| Drives and Medium Voltage Products | Direct Dial Code |
|---|---|
| Current Architecture Products - 7 series drives such as PowerFlex® 70/700, PowerFlex 753/755, PowerFlex 755T and PowerFlex 700S, drive communications, DriveExecutive™, DriveExplorer™, MegaDySC® 1608M , MiniDySC® 1608N, and ProDySC® 1608P | 500 |
| Current Compact Products - 4 series drives such as PowerFlex 4, PowerFlex 40, PowerFlex 40P, PowerFlex 400, and 5-series drives such as PowerFlex 523 and PowerFlex 525, ArmorStart® Controllers (280-284) and ArmorConnect® Media (290-294) | 501 |
| AC Legacy drives - PowerFlex 700H, 160, 1305, 1336 (Classic), 1336E (IM/PACT®), 1336F (Plus II), 1336R (Regen), 1336S (Plus), 1336T (FORCE™ Technology), 1336Z | 504 |
| DC Legacy drives - 1395, 1397 | 510 |
| PowerFlex DC drives | 511 |
| Reliance Electric™ - LiquiFlo and Standard Drives | 512 |
| Medium Voltage - PowerFlex 7000, PowerFlex 6000 and 1557™ Drives, 1500 Contactors and Soft Starters, 857 and 865 Feeder/Motor Protection Relay, OneGear™ Controllers, 1591 Load Break Switches, PowerBrick™ Technology | 513 |
| Integrated Condition Monitoring (Entek®) | Direct Dial Code |
|---|---|
| XM®, Enpac®, Datapac®, Enwatch®, Emonitor®, Enshare®, RSMACC Enterprise Online, Vibration Sensors, Dynamix™ Data Collectors, Accelerometers, Eddy Current Probes | 700 |
| Low Voltage Industrial Control Components | Direct Dial Code |
|---|---|
| Contactors and Starters, Pushbuttons, Terminal Blocks, 700 Relays and Timers, Circuit Breakers, Disconnect Switches, 1497 Transformers, 4983 Surge Protection | 800 |
| Condition Sensing Switches (836-840 Mechanical Pressure, Temperature and Float, 808 Speed, 803 Rotating Cam Switches) | 801 |
| Signaling Alarms, Beacons, Horns and Lights (854, 855) | 802 |
| 150-154 SMC™ Smart Motor Controllers and 156 Solid-State Contactors | 804 |
| Electronic Motor Protection (E1 and E3 Plus, E300, 825 Overload Relays, 193-DNENCAT, 2100-ENET EtherNet Comm Modules, 1608 Voltage Sag Monitor | 805 |
| 1606 and 1607 Power Supplies, 1609 Uninterruptible Power Supply, 1492 Printer/Plotter and IFM Modules | 806 |
| 900TC Temperature Controllers, 931 Conditioners, 937 Intrinsic Safety Modules | 807 |
| Motor Protection Relays (809-819, 1409) and Motor Winding Heaters (1410) | 808 |
| Limit, Photoelectric and Proximity Switches, Connection Systems, and Media | 809 |
| Safety Mats (440, 442), Relays and Switches, Laser Scanners, Encoders (842-847) | 810 |
| Advanced Sensing (54RF, 55RF, 56RF RFID Tags, MultiSight™ Sensors) | 811 |
| Hazardous Location Applications | 812 |
| Motion | Direct Dial Code |
|---|---|
| ControlLogix Motion, Interface Cards and Associated Software | 400 |
| Kinetix® Servo Drives and Motors and Associated Software (includes Ultra 3000) | 401 |
| 1394, S-Class, GML™ Commander | 404 |
| CNC™ Motion 8500, 8520, 9230, 9240, 9260, 9290 , 9440, 9 Series | 405 |
| IMC Motion (121, 123, 110, ODS Software), HSRV, HSTP | 407 |
| Allen-Bradley Legacy Servo Drives (1326, 1387, 1388, 1391, 1392, 1398), 8720 | 408 |
| iTrak, MagneMotion, MagneMover Lite, and Quickstick Support | 410 |
| NetLinx | Direct Dial Code |
|---|---|
| DeviceNet, ControlNet, EtherNet/IP and associated RSNetWorx™ Software | 300 |
| RSLinx® Classic, RSLinx Enterprise and FactoryTalk Gateway | 301 |
| 1784 Communications Cards, Remote Access Dial in Modems, 9300-USBS | 302 |
| Stratix® Network Switches, 9300-ENA | 303 |
| 1732 ArmorBlock® I/O, 1734 POINT I/O (not including safety modules) | 304 |
| Packaged Solutions | Direct Dial Code |
|---|---|
| RAPID Line Integration™ | 007 |
| Process Safety | Direct Dial Code |
|---|---|
| AADvance® Control System, Trusted® Control System, OptiSIS® Solution | 750 |
| PlantPAx | Direct Dial Code |
|---|---|
| PlantPAx® | 008 |
| Training Advisor | Direct Dial Code |
|---|---|
| Training Advisor | 080 |
| Visualization | Direct Dial Code |
|---|---|
| FactoryTalk® View SE, RSView SE, RSView®32 | 200 |
| ThinManager® ** | 201 |
| FactoryTalk® View ME, RSView® ME, PanelView™ Plus Graphic Terminals, Studio 5000 View Designer and PanelView 5500 | 202 |
| PanelView Classic, Standard, Enhanced Terminals and PanelBuilder™ Software | 203 |
| PanelView Component and PanelView 800 | 204 |
| Message Displays | 205 |
| Industrial Computers and Monitors | 206 |
Bermuda
For Remote Support, call 1-440-646-3434 (go directly to a product support specialist with Direct Dial Codes or view PDF).
For Customer Care assistance, call 1-787-300-6240.
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Direct Dial Codes
To route your phone support request directly to a technical support engineer,* call toll free 1-888-382-1583 or 1-440-646-3434, select Option 3 (Technical Support), then select Option 5 (More Options). When prompted, enter the appropriate three digit code from the tables below.
* Customers with an active TechConnect contract. Available in North America only.
| Activation | Direct Dial Code |
|---|---|
| Software Activations, Copy Protection, Software Download Issues | 010 |
| CENTERLINE Motor Control Centers | Direct Dial Code |
|---|---|
| CENTERLINE® Motor Control Centers Sales Support | 900 |
| CENTERLINE Motor Control Centers Hardware Post-Sales Technical Support | 901 |
| CENTERLINE Motor Control Centers Configuration Software (CIRCE™ , CenterOne® or PowerControl Builder™) | 902 |
| CENTERLINE Motor Control Centers DeviceNet, EtherNet or IntelliCENTER Software Support | 903 |
| Controllers | Direct Dial Code |
|---|---|
| ControlLogix®, FlexLogix™, Safety Processor, Communications, Associated I/O and Instruction Set | 100 |
| CompactLogix™, Communications, Associated I/O and Instruction Set | 101 |
| PLC-2®, PLC-3® and PLC-5®, and PLC-5/250 Processor, Communications I/O and Instruction Set | 102 |
| SLC™ 500, MicroLogix™ Processor, Communications, Associated I/O and Instruction Set | 103 |
| Pico™ Controller, Associated Software and Instruction Set | 104 |
| SoftLogix™ 5 and 5000, Associated Programming Software, I/O and Instruction Set | 105 |
| AutoMax®, AutoMate (for drives see Reliance Electric) | 106 |
| PowerMonitor™, RSPower™ (1414 Sensors, 1402 and 1407 Modules, 1411 Current Transformers) | 107 |
| RSTestStand™ | 108 |
| ProcessLogix™ | 109 |
| Micro800® Hardware | 110 |
| RSLogix 5000®, 500 and 5 installation and fatal errors | 111 |
| Connected Components Workbench™ | 112 |
| Data Management Software | Direct Dial Code |
|---|---|
| FactoryTalk® AssetCentre, RSMACC™ | 600 |
| RSBizWare™ (Historian™ Classic, PlantMetrics™, Scheduler™) | 601 |
| FactoryTalk Historian SE | 602 |
| FactoryTalk Transaction Manager, RSSql™ | 603 |
| FactoryTalk Batch, RSBatch™, eProcedure®, MaterialTrack™ | 604 |
| Manufacturing Execution Systems (MES) & FactoryTalk Analytics | 605 |
| PMX - MES, CTM | 606 |
| FactoryTalk VantagePoint® | 607 |
| ScanESC | 813 |
| Drives and Medium Voltage Products | Direct Dial Code |
|---|---|
| Current Architecture Products - 7 series drives such as PowerFlex® 70/700, PowerFlex 753/755, PowerFlex 755T and PowerFlex 700S, drive communications, DriveExecutive™, DriveExplorer™, MegaDySC® 1608M , MiniDySC® 1608N, and ProDySC® 1608P | 500 |
| Current Compact Products - 4 series drives such as PowerFlex 4, PowerFlex 40, PowerFlex 40P, PowerFlex 400, and 5-series drives such as PowerFlex 523 and PowerFlex 525, ArmorStart® Controllers (280-284) and ArmorConnect® Media (290-294) | 501 |
| AC Legacy drives - PowerFlex 700H, 160, 1305, 1336 (Classic), 1336E (IM/PACT®), 1336F (Plus II), 1336R (Regen), 1336S (Plus), 1336T (FORCE™ Technology), 1336Z | 504 |
| DC Legacy drives - 1395, 1397 | 510 |
| PowerFlex DC drives | 511 |
| Reliance Electric™ - LiquiFlo and Standard Drives | 512 |
| Medium Voltage - PowerFlex 7000, PowerFlex 6000 and 1557™ Drives, 1500 Contactors and Soft Starters, 857 and 865 Feeder/Motor Protection Relay, OneGear™ Controllers, 1591 Load Break Switches, PowerBrick™ Technology | 513 |
| Integrated Condition Monitoring (Entek®) | Direct Dial Code |
|---|---|
| XM®, Enpac®, Datapac®, Enwatch®, Emonitor®, Enshare®, RSMACC Enterprise Online, Vibration Sensors, Dynamix™ Data Collectors, Accelerometers, Eddy Current Probes | 700 |
| Low Voltage Industrial Control Components | Direct Dial Code |
|---|---|
| Contactors and Starters, Pushbuttons, Terminal Blocks, 700 Relays and Timers, Circuit Breakers, Disconnect Switches, 1497 Transformers, 4983 Surge Protection | 800 |
| Condition Sensing Switches (836-840 Mechanical Pressure, Temperature and Float, 808 Speed, 803 Rotating Cam Switches) | 801 |
| Signaling Alarms, Beacons, Horns and Lights (854, 855) | 802 |
| 150-154 SMC™ Smart Motor Controllers and 156 Solid-State Contactors | 804 |
| Electronic Motor Protection (E1 and E3 Plus, E300, 825 Overload Relays, 193-DNENCAT, 2100-ENET EtherNet Comm Modules, 1608 Voltage Sag Monitor | 805 |
| 1606 and 1607 Power Supplies, 1609 Uninterruptible Power Supply, 1492 Printer/Plotter and IFM Modules | 806 |
| 900TC Temperature Controllers, 931 Conditioners, 937 Intrinsic Safety Modules | 807 |
| Motor Protection Relays (809-819, 1409) and Motor Winding Heaters (1410) | 808 |
| Limit, Photoelectric and Proximity Switches, Connection Systems, and Media | 809 |
| Safety Mats (440, 442), Relays and Switches, Laser Scanners, Encoders (842-847) | 810 |
| Advanced Sensing (54RF, 55RF, 56RF RFID Tags, MultiSight™ Sensors) | 811 |
| Hazardous Location Applications | 812 |
| Motion | Direct Dial Code |
|---|---|
| ControlLogix Motion, Interface Cards and Associated Software | 400 |
| Kinetix® Servo Drives and Motors and Associated Software (includes Ultra 3000) | 401 |
| 1394, S-Class, GML™ Commander | 404 |
| CNC™ Motion 8500, 8520, 9230, 9240, 9260, 9290 , 9440, 9 Series | 405 |
| IMC Motion (121, 123, 110, ODS Software), HSRV, HSTP | 407 |
| Allen-Bradley Legacy Servo Drives (1326, 1387, 1388, 1391, 1392, 1398), 8720 | 408 |
| iTrak, MagneMotion, MagneMover Lite, and Quickstick Support | 410 |
| NetLinx | Direct Dial Code |
|---|---|
| DeviceNet, ControlNet, EtherNet/IP and associated RSNetWorx™ Software | 300 |
| RSLinx® Classic, RSLinx Enterprise and FactoryTalk Gateway | 301 |
| 1784 Communications Cards, Remote Access Dial in Modems, 9300-USBS | 302 |
| Stratix® Network Switches, 9300-ENA | 303 |
| 1732 ArmorBlock® I/O, 1734 POINT I/O (not including safety modules) | 304 |
| Packaged Solutions | Direct Dial Code |
|---|---|
| RAPID Line Integration™ | 007 |
| Process Safety | Direct Dial Code |
|---|---|
| AADvance® Control System, Trusted® Control System, OptiSIS® Solution | 750 |
| PlantPAx | Direct Dial Code |
|---|---|
| PlantPAx® | 008 |
| Training Advisor | Direct Dial Code |
|---|---|
| Training Advisor | 080 |
| Visualization | Direct Dial Code |
|---|---|
| FactoryTalk® View SE, RSView SE, RSView®32 | 200 |
| ThinManager® ** | 201 |
| FactoryTalk® View ME, RSView® ME, PanelView™ Plus Graphic Terminals, Studio 5000 View Designer and PanelView 5500 | 202 |
| PanelView Classic, Standard, Enhanced Terminals and PanelBuilder™ Software | 203 |
| PanelView Component and PanelView 800 | 204 |
| Message Displays | 205 |
| Industrial Computers and Monitors | 206 |
Caribbean
For Remote Support, call 1-440-646-3434 (go directly to a product support specialist with Direct Dial Codes or view PDF).
For Customer Care assistance, call 1-787-300-6240.
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Direct Dial Codes
To route your phone support request directly to a technical support engineer,* call toll free 1-888-382-1583 or 1-440-646-3434, select Option 3 (Technical Support), then select Option 5 (More Options). When prompted, enter the appropriate three digit code from the tables below.
* Customers with an active TechConnect contract. Available in North America only.
| Activation | Direct Dial Code |
|---|---|
| Software Activations, Copy Protection, Software Download Issues | 010 |
| CENTERLINE Motor Control Centers | Direct Dial Code |
|---|---|
| CENTERLINE® Motor Control Centers Sales Support | 900 |
| CENTERLINE Motor Control Centers Hardware Post-Sales Technical Support | 901 |
| CENTERLINE Motor Control Centers Configuration Software (CIRCE™ , CenterOne® or PowerControl Builder™) | 902 |
| CENTERLINE Motor Control Centers DeviceNet, EtherNet or IntelliCENTER Software Support | 903 |
| Controllers | Direct Dial Code |
|---|---|
| ControlLogix®, FlexLogix™, Safety Processor, Communications, Associated I/O and Instruction Set | 100 |
| CompactLogix™, Communications, Associated I/O and Instruction Set | 101 |
| PLC-2®, PLC-3® and PLC-5®, and PLC-5/250 Processor, Communications I/O and Instruction Set | 102 |
| SLC™ 500, MicroLogix™ Processor, Communications, Associated I/O and Instruction Set | 103 |
| Pico™ Controller, Associated Software and Instruction Set | 104 |
| SoftLogix™ 5 and 5000, Associated Programming Software, I/O and Instruction Set | 105 |
| AutoMax®, AutoMate (for drives see Reliance Electric) | 106 |
| PowerMonitor™, RSPower™ (1414 Sensors, 1402 and 1407 Modules, 1411 Current Transformers) | 107 |
| RSTestStand™ | 108 |
| ProcessLogix™ | 109 |
| Micro800® Hardware | 110 |
| RSLogix 5000®, 500 and 5 installation and fatal errors | 111 |
| Connected Components Workbench™ | 112 |
| Data Management Software | Direct Dial Code |
|---|---|
| FactoryTalk® AssetCentre, RSMACC™ | 600 |
| RSBizWare™ (Historian™ Classic, PlantMetrics™, Scheduler™) | 601 |
| FactoryTalk Historian SE | 602 |
| FactoryTalk Transaction Manager, RSSql™ | 603 |
| FactoryTalk Batch, RSBatch™, eProcedure®, MaterialTrack™ | 604 |
| Manufacturing Execution Systems (MES) & FactoryTalk Analytics | 605 |
| PMX - MES, CTM | 606 |
| FactoryTalk VantagePoint® | 607 |
| ScanESC | 813 |
| Drives and Medium Voltage Products | Direct Dial Code |
|---|---|
| Current Architecture Products - 7 series drives such as PowerFlex® 70/700, PowerFlex 753/755, PowerFlex 755T and PowerFlex 700S, drive communications, DriveExecutive™, DriveExplorer™, MegaDySC® 1608M , MiniDySC® 1608N, and ProDySC® 1608P | 500 |
| Current Compact Products - 4 series drives such as PowerFlex 4, PowerFlex 40, PowerFlex 40P, PowerFlex 400, and 5-series drives such as PowerFlex 523 and PowerFlex 525, ArmorStart® Controllers (280-284) and ArmorConnect® Media (290-294) | 501 |
| AC Legacy drives - PowerFlex 700H, 160, 1305, 1336 (Classic), 1336E (IM/PACT®), 1336F (Plus II), 1336R (Regen), 1336S (Plus), 1336T (FORCE™ Technology), 1336Z | 504 |
| DC Legacy drives - 1395, 1397 | 510 |
| PowerFlex DC drives | 511 |
| Reliance Electric™ - LiquiFlo and Standard Drives | 512 |
| Medium Voltage - PowerFlex 7000, PowerFlex 6000 and 1557™ Drives, 1500 Contactors and Soft Starters, 857 and 865 Feeder/Motor Protection Relay, OneGear™ Controllers, 1591 Load Break Switches, PowerBrick™ Technology | 513 |
| Integrated Condition Monitoring (Entek®) | Direct Dial Code |
|---|---|
| XM®, Enpac®, Datapac®, Enwatch®, Emonitor®, Enshare®, RSMACC Enterprise Online, Vibration Sensors, Dynamix™ Data Collectors, Accelerometers, Eddy Current Probes | 700 |
| Low Voltage Industrial Control Components | Direct Dial Code |
|---|---|
| Contactors and Starters, Pushbuttons, Terminal Blocks, 700 Relays and Timers, Circuit Breakers, Disconnect Switches, 1497 Transformers, 4983 Surge Protection | 800 |
| Condition Sensing Switches (836-840 Mechanical Pressure, Temperature and Float, 808 Speed, 803 Rotating Cam Switches) | 801 |
| Signaling Alarms, Beacons, Horns and Lights (854, 855) | 802 |
| 150-154 SMC™ Smart Motor Controllers and 156 Solid-State Contactors | 804 |
| Electronic Motor Protection (E1 and E3 Plus, E300, 825 Overload Relays, 193-DNENCAT, 2100-ENET EtherNet Comm Modules, 1608 Voltage Sag Monitor | 805 |
| 1606 and 1607 Power Supplies, 1609 Uninterruptible Power Supply, 1492 Printer/Plotter and IFM Modules | 806 |
| 900TC Temperature Controllers, 931 Conditioners, 937 Intrinsic Safety Modules | 807 |
| Motor Protection Relays (809-819, 1409) and Motor Winding Heaters (1410) | 808 |
| Limit, Photoelectric and Proximity Switches, Connection Systems, and Media | 809 |
| Safety Mats (440, 442), Relays and Switches, Laser Scanners, Encoders (842-847) | 810 |
| Advanced Sensing (54RF, 55RF, 56RF RFID Tags, MultiSight™ Sensors) | 811 |
| Hazardous Location Applications | 812 |
| Motion | Direct Dial Code |
|---|---|
| ControlLogix Motion, Interface Cards and Associated Software | 400 |
| Kinetix® Servo Drives and Motors and Associated Software (includes Ultra 3000) | 401 |
| 1394, S-Class, GML™ Commander | 404 |
| CNC™ Motion 8500, 8520, 9230, 9240, 9260, 9290 , 9440, 9 Series | 405 |
| IMC Motion (121, 123, 110, ODS Software), HSRV, HSTP | 407 |
| Allen-Bradley Legacy Servo Drives (1326, 1387, 1388, 1391, 1392, 1398), 8720 | 408 |
| iTrak, MagneMotion, MagneMover Lite, and Quickstick Support | 410 |
| NetLinx | Direct Dial Code |
|---|---|
| DeviceNet, ControlNet, EtherNet/IP and associated RSNetWorx™ Software | 300 |
| RSLinx® Classic, RSLinx Enterprise and FactoryTalk Gateway | 301 |
| 1784 Communications Cards, Remote Access Dial in Modems, 9300-USBS | 302 |
| Stratix® Network Switches, 9300-ENA | 303 |
| 1732 ArmorBlock® I/O, 1734 POINT I/O (not including safety modules) | 304 |
| Packaged Solutions | Direct Dial Code |
|---|---|
| RAPID Line Integration™ | 007 |
| Process Safety | Direct Dial Code |
|---|---|
| AADvance® Control System, Trusted® Control System, OptiSIS® Solution | 750 |
| PlantPAx | Direct Dial Code |
|---|---|
| PlantPAx® | 008 |
| Training Advisor | Direct Dial Code |
|---|---|
| Training Advisor | 080 |
| Visualization | Direct Dial Code |
|---|---|
| FactoryTalk® View SE, RSView SE, RSView®32 | 200 |
| ThinManager® ** | 201 |
| FactoryTalk® View ME, RSView® ME, PanelView™ Plus Graphic Terminals, Studio 5000 View Designer and PanelView 5500 | 202 |
| PanelView Classic, Standard, Enhanced Terminals and PanelBuilder™ Software | 203 |
| PanelView Component and PanelView 800 | 204 |
| Message Displays | 205 |
| Industrial Computers and Monitors | 206 |
Guatemala y el Caribe
Para contactar a Remote Support:
Guatemala: 1 800 288 0108
Todo el Caribe: (1) 440 646 3650
Para contactar a Customer Care:
Guatemala: (+57) 1 649 9632
Todo el Caribe: 1-787-300-6240
Un contrato TechConnect podría ser necesario para utilizar algunas funciones en línea y obtener soporte telefónico.
Los productos de Rockwell Automation están sujetos a una variedad de requisitos de registro y certificación en todo el mundo, y no todos los productos puede que estén disponibles para la venta o uso en su región en particular. Por favor, contacte a su oficina local de ventas [En Inglés] de Rockwell Automation, o a su distribuidor autorizado Allen-Bradley para obtener más información sobre la disponibilidad de los productos localmente.
Honduras y el Caribe
Para contactar a Remote Support:
Honduras: (52) 55 5246 2010
Todo el Caribe: (1) 440 646 3650
Para contactar a Customer Care:
Honduras: (+57) 1 649 9632
Todo el Caribe: 1-787-300-6240
Un contrato TechConnect podría ser necesario para utilizar algunas funciones en línea y obtener soporte telefónico.
Los productos de Rockwell Automation están sujetos a una variedad de requisitos de registro y certificación en todo el mundo, y no todos los productos puede que estén disponibles para la venta o uso en su región en particular. Por favor, contacte a su oficina local de ventas [En Inglés] de Rockwell Automation, o a su distribuidor autorizado Allen-Bradley para obtener más información sobre la disponibilidad de los productos localmente.
Jamaica
For Remote Support, call 1-440-646-3434 (go directly to a product support specialist with Direct Dial Codes or view PDF).
For Customer Care assistance, call 1-787-300-6240.
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Direct Dial Codes
To route your phone support request directly to a technical support engineer,* call toll free 1-888-382-1583 or 1-440-646-3434, select Option 3 (Technical Support), then select Option 5 (More Options). When prompted, enter the appropriate three digit code from the tables below.
* Customers with an active TechConnect contract. Available in North America only.
| Activation | Direct Dial Code |
|---|---|
| Software Activations, Copy Protection, Software Download Issues | 010 |
| CENTERLINE Motor Control Centers | Direct Dial Code |
|---|---|
| CENTERLINE® Motor Control Centers Sales Support | 900 |
| CENTERLINE Motor Control Centers Hardware Post-Sales Technical Support | 901 |
| CENTERLINE Motor Control Centers Configuration Software (CIRCE™ , CenterOne® or PowerControl Builder™) | 902 |
| CENTERLINE Motor Control Centers DeviceNet, EtherNet or IntelliCENTER Software Support | 903 |
| Controllers | Direct Dial Code |
|---|---|
| ControlLogix®, FlexLogix™, Safety Processor, Communications, Associated I/O and Instruction Set | 100 |
| CompactLogix™, Communications, Associated I/O and Instruction Set | 101 |
| PLC-2®, PLC-3® and PLC-5®, and PLC-5/250 Processor, Communications I/O and Instruction Set | 102 |
| SLC™ 500, MicroLogix™ Processor, Communications, Associated I/O and Instruction Set | 103 |
| Pico™ Controller, Associated Software and Instruction Set | 104 |
| SoftLogix™ 5 and 5000, Associated Programming Software, I/O and Instruction Set | 105 |
| AutoMax®, AutoMate (for drives see Reliance Electric) | 106 |
| PowerMonitor™, RSPower™ (1414 Sensors, 1402 and 1407 Modules, 1411 Current Transformers) | 107 |
| RSTestStand™ | 108 |
| ProcessLogix™ | 109 |
| Micro800® Hardware | 110 |
| RSLogix 5000®, 500 and 5 installation and fatal errors | 111 |
| Connected Components Workbench™ | 112 |
| Data Management Software | Direct Dial Code |
|---|---|
| FactoryTalk® AssetCentre, RSMACC™ | 600 |
| RSBizWare™ (Historian™ Classic, PlantMetrics™, Scheduler™) | 601 |
| FactoryTalk Historian SE | 602 |
| FactoryTalk Transaction Manager, RSSql™ | 603 |
| FactoryTalk Batch, RSBatch™, eProcedure®, MaterialTrack™ | 604 |
| Manufacturing Execution Systems (MES) & FactoryTalk Analytics | 605 |
| PMX - MES, CTM | 606 |
| FactoryTalk VantagePoint® | 607 |
| ScanESC | 813 |
| Drives and Medium Voltage Products | Direct Dial Code |
|---|---|
| Current Architecture Products - 7 series drives such as PowerFlex® 70/700, PowerFlex 753/755, PowerFlex 755T and PowerFlex 700S, drive communications, DriveExecutive™, DriveExplorer™, MegaDySC® 1608M , MiniDySC® 1608N, and ProDySC® 1608P | 500 |
| Current Compact Products - 4 series drives such as PowerFlex 4, PowerFlex 40, PowerFlex 40P, PowerFlex 400, and 5-series drives such as PowerFlex 523 and PowerFlex 525, ArmorStart® Controllers (280-284) and ArmorConnect® Media (290-294) | 501 |
| AC Legacy drives - PowerFlex 700H, 160, 1305, 1336 (Classic), 1336E (IM/PACT®), 1336F (Plus II), 1336R (Regen), 1336S (Plus), 1336T (FORCE™ Technology), 1336Z | 504 |
| DC Legacy drives - 1395, 1397 | 510 |
| PowerFlex DC drives | 511 |
| Reliance Electric™ - LiquiFlo and Standard Drives | 512 |
| Medium Voltage - PowerFlex 7000, PowerFlex 6000 and 1557™ Drives, 1500 Contactors and Soft Starters, 857 and 865 Feeder/Motor Protection Relay, OneGear™ Controllers, 1591 Load Break Switches, PowerBrick™ Technology | 513 |
| Integrated Condition Monitoring (Entek®) | Direct Dial Code |
|---|---|
| XM®, Enpac®, Datapac®, Enwatch®, Emonitor®, Enshare®, RSMACC Enterprise Online, Vibration Sensors, Dynamix™ Data Collectors, Accelerometers, Eddy Current Probes | 700 |
| Low Voltage Industrial Control Components | Direct Dial Code |
|---|---|
| Contactors and Starters, Pushbuttons, Terminal Blocks, 700 Relays and Timers, Circuit Breakers, Disconnect Switches, 1497 Transformers, 4983 Surge Protection | 800 |
| Condition Sensing Switches (836-840 Mechanical Pressure, Temperature and Float, 808 Speed, 803 Rotating Cam Switches) | 801 |
| Signaling Alarms, Beacons, Horns and Lights (854, 855) | 802 |
| 150-154 SMC™ Smart Motor Controllers and 156 Solid-State Contactors | 804 |
| Electronic Motor Protection (E1 and E3 Plus, E300, 825 Overload Relays, 193-DNENCAT, 2100-ENET EtherNet Comm Modules, 1608 Voltage Sag Monitor | 805 |
| 1606 and 1607 Power Supplies, 1609 Uninterruptible Power Supply, 1492 Printer/Plotter and IFM Modules | 806 |
| 900TC Temperature Controllers, 931 Conditioners, 937 Intrinsic Safety Modules | 807 |
| Motor Protection Relays (809-819, 1409) and Motor Winding Heaters (1410) | 808 |
| Limit, Photoelectric and Proximity Switches, Connection Systems, and Media | 809 |
| Safety Mats (440, 442), Relays and Switches, Laser Scanners, Encoders (842-847) | 810 |
| Advanced Sensing (54RF, 55RF, 56RF RFID Tags, MultiSight™ Sensors) | 811 |
| Hazardous Location Applications | 812 |
| Motion | Direct Dial Code |
|---|---|
| ControlLogix Motion, Interface Cards and Associated Software | 400 |
| Kinetix® Servo Drives and Motors and Associated Software (includes Ultra 3000) | 401 |
| 1394, S-Class, GML™ Commander | 404 |
| CNC™ Motion 8500, 8520, 9230, 9240, 9260, 9290 , 9440, 9 Series | 405 |
| IMC Motion (121, 123, 110, ODS Software), HSRV, HSTP | 407 |
| Allen-Bradley Legacy Servo Drives (1326, 1387, 1388, 1391, 1392, 1398), 8720 | 408 |
| iTrak, MagneMotion, MagneMover Lite, and Quickstick Support | 410 |
| NetLinx | Direct Dial Code |
|---|---|
| DeviceNet, ControlNet, EtherNet/IP and associated RSNetWorx™ Software | 300 |
| RSLinx® Classic, RSLinx Enterprise and FactoryTalk Gateway | 301 |
| 1784 Communications Cards, Remote Access Dial in Modems, 9300-USBS | 302 |
| Stratix® Network Switches, 9300-ENA | 303 |
| 1732 ArmorBlock® I/O, 1734 POINT I/O (not including safety modules) | 304 |
| Packaged Solutions | Direct Dial Code |
|---|---|
| RAPID Line Integration™ | 007 |
| Process Safety | Direct Dial Code |
|---|---|
| AADvance® Control System, Trusted® Control System, OptiSIS® Solution | 750 |
| PlantPAx | Direct Dial Code |
|---|---|
| PlantPAx® | 008 |
| Training Advisor | Direct Dial Code |
|---|---|
| Training Advisor | 080 |
| Visualization | Direct Dial Code |
|---|---|
| FactoryTalk® View SE, RSView SE, RSView®32 | 200 |
| ThinManager® ** | 201 |
| FactoryTalk® View ME, RSView® ME, PanelView™ Plus Graphic Terminals, Studio 5000 View Designer and PanelView 5500 | 202 |
| PanelView Classic, Standard, Enhanced Terminals and PanelBuilder™ Software | 203 |
| PanelView Component and PanelView 800 | 204 |
| Message Displays | 205 |
| Industrial Computers and Monitors | 206 |
Panama y el Caribe
Para contactar a Remote Support:
Panama: 001 844 831 5501
Todo el Caribe: (1) 440 646 3650
Para contactar a Customer Care:
Panama: (+57) 1 649 9632
Todo el Caribe: 1-787-300-6240
Un contrato TechConnect podría ser necesario para utilizar algunas funciones en línea y obtener soporte telefónico.
Los productos de Rockwell Automation están sujetos a una variedad de requisitos de registro y certificación en todo el mundo, y no todos los productos puede que estén disponibles para la venta o uso en su región en particular. Por favor, contacte a su oficina local de ventas [En Inglés] de Rockwell Automation, o a su distribuidor autorizado Allen-Bradley para obtener más información sobre la disponibilidad de los productos localmente.
Puerto Rico y el Caribe
Para contactar a Remote Support:
Puerto Rico: (1) 440 646 3650
Todo el Caribe: (1) 440 646 3650
Para contactar a Customer Care 1-787-300-6240.
Un contrato TechConnect podría ser necesario para utilizar algunas funciones en línea y obtener soporte telefónico.
Los productos de Rockwell Automation están sujetos a una variedad de requisitos de registro y certificación en todo el mundo, y no todos los productos puede que estén disponibles para la venta o uso en su región en particular. Por favor, contacte a su oficina local de ventas [En Inglés] de Rockwell Automation, o a su distribuidor autorizado Allen-Bradley para obtener más información sobre la disponibilidad de los productos localmente.
Turks & Caicos Islands
For Remote Support, call 1-440-646-3434 (go directly to a product support specialist with Direct Dial Codes or view PDF).
For Customer Care assistance, call 1-787-300-6240.
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Direct Dial Codes
To route your phone support request directly to a technical support engineer,* call toll free 1-888-382-1583 or 1-440-646-3434, select Option 3 (Technical Support), then select Option 5 (More Options). When prompted, enter the appropriate three digit code from the tables below.
* Customers with an active TechConnect contract. Available in North America only.
| Activation | Direct Dial Code |
|---|---|
| Software Activations, Copy Protection, Software Download Issues | 010 |
| CENTERLINE Motor Control Centers | Direct Dial Code |
|---|---|
| CENTERLINE® Motor Control Centers Sales Support | 900 |
| CENTERLINE Motor Control Centers Hardware Post-Sales Technical Support | 901 |
| CENTERLINE Motor Control Centers Configuration Software (CIRCE™ , CenterOne® or PowerControl Builder™) | 902 |
| CENTERLINE Motor Control Centers DeviceNet, EtherNet or IntelliCENTER Software Support | 903 |
| Controllers | Direct Dial Code |
|---|---|
| ControlLogix®, FlexLogix™, Safety Processor, Communications, Associated I/O and Instruction Set | 100 |
| CompactLogix™, Communications, Associated I/O and Instruction Set | 101 |
| PLC-2®, PLC-3® and PLC-5®, and PLC-5/250 Processor, Communications I/O and Instruction Set | 102 |
| SLC™ 500, MicroLogix™ Processor, Communications, Associated I/O and Instruction Set | 103 |
| Pico™ Controller, Associated Software and Instruction Set | 104 |
| SoftLogix™ 5 and 5000, Associated Programming Software, I/O and Instruction Set | 105 |
| AutoMax®, AutoMate (for drives see Reliance Electric) | 106 |
| PowerMonitor™, RSPower™ (1414 Sensors, 1402 and 1407 Modules, 1411 Current Transformers) | 107 |
| RSTestStand™ | 108 |
| ProcessLogix™ | 109 |
| Micro800® Hardware | 110 |
| RSLogix 5000®, 500 and 5 installation and fatal errors | 111 |
| Connected Components Workbench™ | 112 |
| Data Management Software | Direct Dial Code |
|---|---|
| FactoryTalk® AssetCentre, RSMACC™ | 600 |
| RSBizWare™ (Historian™ Classic, PlantMetrics™, Scheduler™) | 601 |
| FactoryTalk Historian SE | 602 |
| FactoryTalk Transaction Manager, RSSql™ | 603 |
| FactoryTalk Batch, RSBatch™, eProcedure®, MaterialTrack™ | 604 |
| Manufacturing Execution Systems (MES) & FactoryTalk Analytics | 605 |
| PMX - MES, CTM | 606 |
| FactoryTalk VantagePoint® | 607 |
| ScanESC | 813 |
| Drives and Medium Voltage Products | Direct Dial Code |
|---|---|
| Current Architecture Products - 7 series drives such as PowerFlex® 70/700, PowerFlex 753/755, PowerFlex 755T and PowerFlex 700S, drive communications, DriveExecutive™, DriveExplorer™, MegaDySC® 1608M , MiniDySC® 1608N, and ProDySC® 1608P | 500 |
| Current Compact Products - 4 series drives such as PowerFlex 4, PowerFlex 40, PowerFlex 40P, PowerFlex 400, and 5-series drives such as PowerFlex 523 and PowerFlex 525, ArmorStart® Controllers (280-284) and ArmorConnect® Media (290-294) | 501 |
| AC Legacy drives - PowerFlex 700H, 160, 1305, 1336 (Classic), 1336E (IM/PACT®), 1336F (Plus II), 1336R (Regen), 1336S (Plus), 1336T (FORCE™ Technology), 1336Z | 504 |
| DC Legacy drives - 1395, 1397 | 510 |
| PowerFlex DC drives | 511 |
| Reliance Electric™ - LiquiFlo and Standard Drives | 512 |
| Medium Voltage - PowerFlex 7000, PowerFlex 6000 and 1557™ Drives, 1500 Contactors and Soft Starters, 857 and 865 Feeder/Motor Protection Relay, OneGear™ Controllers, 1591 Load Break Switches, PowerBrick™ Technology | 513 |
| Integrated Condition Monitoring (Entek®) | Direct Dial Code |
|---|---|
| XM®, Enpac®, Datapac®, Enwatch®, Emonitor®, Enshare®, RSMACC Enterprise Online, Vibration Sensors, Dynamix™ Data Collectors, Accelerometers, Eddy Current Probes | 700 |
| Low Voltage Industrial Control Components | Direct Dial Code |
|---|---|
| Contactors and Starters, Pushbuttons, Terminal Blocks, 700 Relays and Timers, Circuit Breakers, Disconnect Switches, 1497 Transformers, 4983 Surge Protection | 800 |
| Condition Sensing Switches (836-840 Mechanical Pressure, Temperature and Float, 808 Speed, 803 Rotating Cam Switches) | 801 |
| Signaling Alarms, Beacons, Horns and Lights (854, 855) | 802 |
| 150-154 SMC™ Smart Motor Controllers and 156 Solid-State Contactors | 804 |
| Electronic Motor Protection (E1 and E3 Plus, E300, 825 Overload Relays, 193-DNENCAT, 2100-ENET EtherNet Comm Modules, 1608 Voltage Sag Monitor | 805 |
| 1606 and 1607 Power Supplies, 1609 Uninterruptible Power Supply, 1492 Printer/Plotter and IFM Modules | 806 |
| 900TC Temperature Controllers, 931 Conditioners, 937 Intrinsic Safety Modules | 807 |
| Motor Protection Relays (809-819, 1409) and Motor Winding Heaters (1410) | 808 |
| Limit, Photoelectric and Proximity Switches, Connection Systems, and Media | 809 |
| Safety Mats (440, 442), Relays and Switches, Laser Scanners, Encoders (842-847) | 810 |
| Advanced Sensing (54RF, 55RF, 56RF RFID Tags, MultiSight™ Sensors) | 811 |
| Hazardous Location Applications | 812 |
| Motion | Direct Dial Code |
|---|---|
| ControlLogix Motion, Interface Cards and Associated Software | 400 |
| Kinetix® Servo Drives and Motors and Associated Software (includes Ultra 3000) | 401 |
| 1394, S-Class, GML™ Commander | 404 |
| CNC™ Motion 8500, 8520, 9230, 9240, 9260, 9290 , 9440, 9 Series | 405 |
| IMC Motion (121, 123, 110, ODS Software), HSRV, HSTP | 407 |
| Allen-Bradley Legacy Servo Drives (1326, 1387, 1388, 1391, 1392, 1398), 8720 | 408 |
| iTrak, MagneMotion, MagneMover Lite, and Quickstick Support | 410 |
| NetLinx | Direct Dial Code |
|---|---|
| DeviceNet, ControlNet, EtherNet/IP and associated RSNetWorx™ Software | 300 |
| RSLinx® Classic, RSLinx Enterprise and FactoryTalk Gateway | 301 |
| 1784 Communications Cards, Remote Access Dial in Modems, 9300-USBS | 302 |
| Stratix® Network Switches, 9300-ENA | 303 |
| 1732 ArmorBlock® I/O, 1734 POINT I/O (not including safety modules) | 304 |
| Packaged Solutions | Direct Dial Code |
|---|---|
| RAPID Line Integration™ | 007 |
| Process Safety | Direct Dial Code |
|---|---|
| AADvance® Control System, Trusted® Control System, OptiSIS® Solution | 750 |
| PlantPAx | Direct Dial Code |
|---|---|
| PlantPAx® | 008 |
| Training Advisor | Direct Dial Code |
|---|---|
| Training Advisor | 080 |
| Visualization | Direct Dial Code |
|---|---|
| FactoryTalk® View SE, RSView SE, RSView®32 | 200 |
| ThinManager® ** | 201 |
| FactoryTalk® View ME, RSView® ME, PanelView™ Plus Graphic Terminals, Studio 5000 View Designer and PanelView 5500 | 202 |
| PanelView Classic, Standard, Enhanced Terminals and PanelBuilder™ Software | 203 |
| PanelView Component and PanelView 800 | 204 |
| Message Displays | 205 |
| Industrial Computers and Monitors | 206 |
U.S. Virgin islands
For Remote Support, call 1-440-646-3434 (go directly to a product support specialist with Direct Dial Codes or view PDF).
For Customer Care assistance, call 1-787-300-6240.
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Direct Dial Codes
To route your phone support request directly to a technical support engineer,* call toll free 1-888-382-1583 or 1-440-646-3434, select Option 3 (Technical Support), then select Option 5 (More Options). When prompted, enter the appropriate three digit code from the tables below.
* Customers with an active TechConnect contract. Available in North America only.
| Activation | Direct Dial Code |
|---|---|
| Software Activations, Copy Protection, Software Download Issues | 010 |
| CENTERLINE Motor Control Centers | Direct Dial Code |
|---|---|
| CENTERLINE® Motor Control Centers Sales Support | 900 |
| CENTERLINE Motor Control Centers Hardware Post-Sales Technical Support | 901 |
| CENTERLINE Motor Control Centers Configuration Software (CIRCE™ , CenterOne® or PowerControl Builder™) | 902 |
| CENTERLINE Motor Control Centers DeviceNet, EtherNet or IntelliCENTER Software Support | 903 |
| Controllers | Direct Dial Code |
|---|---|
| ControlLogix®, FlexLogix™, Safety Processor, Communications, Associated I/O and Instruction Set | 100 |
| CompactLogix™, Communications, Associated I/O and Instruction Set | 101 |
| PLC-2®, PLC-3® and PLC-5®, and PLC-5/250 Processor, Communications I/O and Instruction Set | 102 |
| SLC™ 500, MicroLogix™ Processor, Communications, Associated I/O and Instruction Set | 103 |
| Pico™ Controller, Associated Software and Instruction Set | 104 |
| SoftLogix™ 5 and 5000, Associated Programming Software, I/O and Instruction Set | 105 |
| AutoMax®, AutoMate (for drives see Reliance Electric) | 106 |
| PowerMonitor™, RSPower™ (1414 Sensors, 1402 and 1407 Modules, 1411 Current Transformers) | 107 |
| RSTestStand™ | 108 |
| ProcessLogix™ | 109 |
| Micro800® Hardware | 110 |
| RSLogix 5000®, 500 and 5 installation and fatal errors | 111 |
| Connected Components Workbench™ | 112 |
| Data Management Software | Direct Dial Code |
|---|---|
| FactoryTalk® AssetCentre, RSMACC™ | 600 |
| RSBizWare™ (Historian™ Classic, PlantMetrics™, Scheduler™) | 601 |
| FactoryTalk Historian SE | 602 |
| FactoryTalk Transaction Manager, RSSql™ | 603 |
| FactoryTalk Batch, RSBatch™, eProcedure®, MaterialTrack™ | 604 |
| Manufacturing Execution Systems (MES) & FactoryTalk Analytics | 605 |
| PMX - MES, CTM | 606 |
| FactoryTalk VantagePoint® | 607 |
| ScanESC | 813 |
| Drives and Medium Voltage Products | Direct Dial Code |
|---|---|
| Current Architecture Products - 7 series drives such as PowerFlex® 70/700, PowerFlex 753/755, PowerFlex 755T and PowerFlex 700S, drive communications, DriveExecutive™, DriveExplorer™, MegaDySC® 1608M , MiniDySC® 1608N, and ProDySC® 1608P | 500 |
| Current Compact Products - 4 series drives such as PowerFlex 4, PowerFlex 40, PowerFlex 40P, PowerFlex 400, and 5-series drives such as PowerFlex 523 and PowerFlex 525, ArmorStart® Controllers (280-284) and ArmorConnect® Media (290-294) | 501 |
| AC Legacy drives - PowerFlex 700H, 160, 1305, 1336 (Classic), 1336E (IM/PACT®), 1336F (Plus II), 1336R (Regen), 1336S (Plus), 1336T (FORCE™ Technology), 1336Z | 504 |
| DC Legacy drives - 1395, 1397 | 510 |
| PowerFlex DC drives | 511 |
| Reliance Electric™ - LiquiFlo and Standard Drives | 512 |
| Medium Voltage - PowerFlex 7000, PowerFlex 6000 and 1557™ Drives, 1500 Contactors and Soft Starters, 857 and 865 Feeder/Motor Protection Relay, OneGear™ Controllers, 1591 Load Break Switches, PowerBrick™ Technology | 513 |
| Integrated Condition Monitoring (Entek®) | Direct Dial Code |
|---|---|
| XM®, Enpac®, Datapac®, Enwatch®, Emonitor®, Enshare®, RSMACC Enterprise Online, Vibration Sensors, Dynamix™ Data Collectors, Accelerometers, Eddy Current Probes | 700 |
| Low Voltage Industrial Control Components | Direct Dial Code |
|---|---|
| Contactors and Starters, Pushbuttons, Terminal Blocks, 700 Relays and Timers, Circuit Breakers, Disconnect Switches, 1497 Transformers, 4983 Surge Protection | 800 |
| Condition Sensing Switches (836-840 Mechanical Pressure, Temperature and Float, 808 Speed, 803 Rotating Cam Switches) | 801 |
| Signaling Alarms, Beacons, Horns and Lights (854, 855) | 802 |
| 150-154 SMC™ Smart Motor Controllers and 156 Solid-State Contactors | 804 |
| Electronic Motor Protection (E1 and E3 Plus, E300, 825 Overload Relays, 193-DNENCAT, 2100-ENET EtherNet Comm Modules, 1608 Voltage Sag Monitor | 805 |
| 1606 and 1607 Power Supplies, 1609 Uninterruptible Power Supply, 1492 Printer/Plotter and IFM Modules | 806 |
| 900TC Temperature Controllers, 931 Conditioners, 937 Intrinsic Safety Modules | 807 |
| Motor Protection Relays (809-819, 1409) and Motor Winding Heaters (1410) | 808 |
| Limit, Photoelectric and Proximity Switches, Connection Systems, and Media | 809 |
| Safety Mats (440, 442), Relays and Switches, Laser Scanners, Encoders (842-847) | 810 |
| Advanced Sensing (54RF, 55RF, 56RF RFID Tags, MultiSight™ Sensors) | 811 |
| Hazardous Location Applications | 812 |
| Motion | Direct Dial Code |
|---|---|
| ControlLogix Motion, Interface Cards and Associated Software | 400 |
| Kinetix® Servo Drives and Motors and Associated Software (includes Ultra 3000) | 401 |
| 1394, S-Class, GML™ Commander | 404 |
| CNC™ Motion 8500, 8520, 9230, 9240, 9260, 9290 , 9440, 9 Series | 405 |
| IMC Motion (121, 123, 110, ODS Software), HSRV, HSTP | 407 |
| Allen-Bradley Legacy Servo Drives (1326, 1387, 1388, 1391, 1392, 1398), 8720 | 408 |
| iTrak, MagneMotion, MagneMover Lite, and Quickstick Support | 410 |
| NetLinx | Direct Dial Code |
|---|---|
| DeviceNet, ControlNet, EtherNet/IP and associated RSNetWorx™ Software | 300 |
| RSLinx® Classic, RSLinx Enterprise and FactoryTalk Gateway | 301 |
| 1784 Communications Cards, Remote Access Dial in Modems, 9300-USBS | 302 |
| Stratix® Network Switches, 9300-ENA | 303 |
| 1732 ArmorBlock® I/O, 1734 POINT I/O (not including safety modules) | 304 |
| Packaged Solutions | Direct Dial Code |
|---|---|
| RAPID Line Integration™ | 007 |
| Process Safety | Direct Dial Code |
|---|---|
| AADvance® Control System, Trusted® Control System, OptiSIS® Solution | 750 |
| PlantPAx | Direct Dial Code |
|---|---|
| PlantPAx® | 008 |
| Training Advisor | Direct Dial Code |
|---|---|
| Training Advisor | 080 |
| Visualization | Direct Dial Code |
|---|---|
| FactoryTalk® View SE, RSView SE, RSView®32 | 200 |
| ThinManager® ** | 201 |
| FactoryTalk® View ME, RSView® ME, PanelView™ Plus Graphic Terminals, Studio 5000 View Designer and PanelView 5500 | 202 |
| PanelView Classic, Standard, Enhanced Terminals and PanelBuilder™ Software | 203 |
| PanelView Component and PanelView 800 | 204 |
| Message Displays | 205 |
| Industrial Computers and Monitors | 206 |
Albania Phone Support
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
- +44 (0)1908 635202
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Algeria Phone Support
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
- +44 (0)1908 635202
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Belgium Phone Support
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
- English: +32 2716 8411
- French: +32 (0)2 716 84 11
For Customer Care assistance, please call:
- +32 27168499
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Bulgaria Phone Support
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
- +44 (0)1908 635202
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Czech Phone Support
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
- +420 284 015 901
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Croatia Phone Support
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
- +44 (0)1908 635202
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Cyprus Phone Support
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
- +39 0230249577
- +39 0230249578
- 199119900
- 199119922
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Denmark Phone Support
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
- +45 70110109
For Customer Care assistance, please call:
- +45 43466050
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Outside Europe
Use our Worldwide Locator for local contact information.
Germany Phone Support
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
- +49 (0)211 41553 630
For Customer Care assistance, please call:
- +49 21141553620
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Estonia Phone Support
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
- +44 (0)1908 635202
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Spain Phone Support
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
- +34 932 959 000
- +34 902 309 330
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Finland Phone Support
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
- +44 (0)1908 635202
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
France Phone Support
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
- +33 (0)1 61087980
- 825 30 31 32
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Greece Phone Support
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
- +39 0230249577
- +39 0230249578
- 199119900
- 199119922
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Ireland Phone Support
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
- +44 (0)1908 635202
Customer Care
- +44 (0)870 2411803
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Italy Phone Support
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
- +39 0230249577
- +39 0230249578
- 199119900
- 199119922
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Latvia Phone Support
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
- +44 (0)1908 635202
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Lithuania Phone Support
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
- +44 (0)1908 635202
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Luxemburg
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
- +44 (0)1908 635202
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Hungary Phone Support
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
- +44 (0)1908 635202
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Malta Phone Support
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
- +39 0230249577
- +39 0230249578
- 199119900
- 199119922
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Montserrat Phone Support
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
- +44 (0)1908 635202
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Netherlands Phone Support
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
- +31 10 266 55 80
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Norway Phone Support
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
- +44 (0)1908 635202
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Austria Phone Support
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
- +43 (0)732 38909 99
For Customer Care assistance, please call:
- +43 (0) 732 38909
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Poland Phone Support
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
- +48 32 778 1000
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Portugal Phone Support
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
- +351 (21) 415 4488
For Customer Care assistance, please call:
- +351 (21) 422 5500
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Romania Phone Support
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
- +44 (0)1908 635202
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Russia Phone Support
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
- +7 (499/495) 825 77 25
For Customer Care assistance, please call:
- +7 (495) 956 04 64
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Switzerland Phone Support
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
- German: +41 844 848411
- Italian: +41 844 848413
- French: +41 844 84 84 12
For Customer Care assistance, please call:
- German: +41 848 000 277
- French: +41 848 000 278
- Italian: +41 848 000 279
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Serbia Phone Support
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
- +44 (0)1908 635202
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Slovakia Phone Support
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
- +44 (0)1908 635202
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Slovenia Phone Support
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
- +44 (0)1908 635202
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Sweden Phone Support
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
- +46 (0) 771 219219
For Customer Care assistance, please call:
- +46 46199478
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Turkey Phone Support
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
- +90 2165788467
For Customer Care assistance, please call:
- +90 4444940
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
United Kingdom Phone Support
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
- +44 (0)870 2411802
For Customer Care assistance, please call:
- +44 (0)870 2411803
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
U.S. Virgin Islands
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
- 1-440-646-3434
For Customer Care assistance, please call:
- +44 (0) 870 2411803
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Bahrain Phone Support
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
- +44 (0)1908 635202
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Botswana Phone Support
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
- +44 (0)1908 635202
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Egypt Phone Support
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
- +44 (0)1908 635202
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Israel Phone Support
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
+972 97945562
For Customer Care assistance, please call:
+97 297945561
Outside Europe
Use our Worldwide Locator for local contact information.
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Jordan Phone Support
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
- +44 (0)1908 635202
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Kuwait Phone Support
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
- +44 (0)1908 635202
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Lebanon Phone Support
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
- +44 (0)1908 635202
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Oman Phone Support
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
- +44 (0)1908 635202
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Pakistan Phone Support
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
- +44 (0)1908 635202
For Customer Care assistance, please call:
- +65 65106772 or toll free 0080011065 (option 2#)
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Qatar Phone Support
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
- +44 (0)1908 635202
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Saudi Arabia
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
- +44 (0)1908 635202
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
United Arab Emirates Phone Support
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
- +44 (0)1908 635202
For Customer Care assistance, please call:
- +971 2 6948106
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Yemen Phone Support
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
- +44 (0)1908 635202
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Angola Phone Support
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
- +44 (0)1908 635202
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Kenya Support Center
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
- +44 (0)1908 635202
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Libya Support Center
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
- +44 (0)1908 635202
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Mauritius Phone Support
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
- +44 (0)1908 635202
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Morocco Phone Support
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
- +44 (0)1908 635202
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Mozambique Phone Support
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
- +44 (0)1908 635202
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Namibia Phone Support
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
- +44 (0)1908 635202
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Nigeria Phone Support
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
- +44 (0)1908 635202
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
South Africa Phone Support
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
- +44 (0)1908 635202
For Customer Care assistance, please call:
- +27 860762522
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Tanzania Phone Support
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
- +44 (0)1908 635202
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Tunisia Phone Support
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
- +44 (0)1908 635202
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Zambia Phone Support
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
- +44 (0)1908 635202
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Zimbabwe Phone Support
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
- +44 (0)1908 635202
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Asia & Pacific
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
- 1-800-762-593
Support Timings: 7:30am to 5:30pm
For Customer Care assistance, please call:
- +61 3 9757 1588
- Toll Free 1800 762 593
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Asia & Pacific
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
- 400 6206620
Support Timings: 8:30am to 6:00pm
For Customer Care assistance, please call:
- +86 21 61288288
- Toll Free 400 620 6620
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Asia & Pacific
Fiji: +61 3 9757 1111
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Asia & Pacific
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
- 852 2887 4666
Support Timings: 8:30am to 6:00pm
For Customer Care assistance, please call:
- 852 2887 4666
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Asia & Pacific
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
- Toll Free Number: 0008000504090
- DID- +911204671590
Support Timings: 9:00am to 6:00pm
For Customer Care assistance, please call:
- Toll Free Number: 0008000504090
- DID- +911204671590
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Asia & Pacific
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
- 00180 365 7075
Support Timings: 9:00am to 5:30pm
For Customer Care assistance, please call:
- 00180 365 7075
- +62 21 25545255
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Asia & Pacific
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
- 81 3 3206 2784
Support Timings: 9:00am to 5:30pm
For Customer Care assistance, please call:
- 81 3 3206 2784
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Asia & Pacific
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
- +82 2 2188 4488
Support Timings: 9:00am to 6:00pm
For Customer Care assistance, please call:
- +82 2 2188 4488
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Asia & Pacific
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
- 1800 806 577
Support Timings: 9:00am to 6:00pm
For Customer Care assistance, please call:
- 1800 806 577
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Asia & Pacific
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
- 0800 762 593
Support Timings: 7:30am to 5:30pm
For Customer Care assistance, please call:
- 0800 762 593
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Asia & Pacific
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
- 0800 762 593
Support Timings: 7:30am to 5:30pm
For Customer Care assistance, please call:
- 1800 1651 0732
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Asia & Pacific
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
- 1800 510 6774
Support Timings: 9:00am to 5:40pm
For Customer Care assistance, please call:
- 1800 510 6774
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Asia & Pacific
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
- 800 902 0908
Support Timings: 8:30am to 6:00pm
For Customer Care assistance, please call:
- 800 902 0908
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Asia & Pacific
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
- 800 902 0908
Support Timings: 8:30am to 6:00pm
For Customer Care assistance, please call:
- 001800 658 170
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.
Asia & Pacific
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don't have that phone number available, please call:
- 120 651 77
Support Timings: 9:00am to 5:30pm
For Customer Care assistance, please call:
- 120 651 77
TechConnect Support may be required to use some online features and/or obtain phone support.
Rockwell Automation products are subject to a variety of certification and registration requirements throughout the world, and not all products may be available for sale or use in your particular region. Please contact your local Rockwell Automation sales office or authorized Allen-Bradley distributor for further information on local product availability.